Client Services Manager, Broadcast Operations (EMEA)

The Walt Disney Company (France); Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major global entertainment company in Greater London is seeking a Manager, Client Services to lead operational planning and delivery for channel business stakeholders. This role involves working closely with broadcast operations, managing workflows, and ensuring service readiness. Candidates should have significant experience in broadcast operations with excellent communication skills and a strong understanding of technical processes. This position offers a dynamic environment with opportunities for creative problem-solving and influence across teams.

Qualifications

• Significant experience in broadcast operations or media technology.
• Strong understanding of scheduling systems and transmission operations.
• Demonstrated experience training teams and managing stakeholders.

Responsibilities

• Coordinate the delivery of operational requirements across multiple lines of business.
• Document and provide operational and technical assessments for new business proposals.
• Manage interfaces with DTCI teams to support system integrations.

Skills

Exceptional communication and stakeholder management

Ability to work under pressure

Highly organised with strong attention to detail

Strong proficiency in Microsoft Excel

Job description

A major global entertainment company in Greater London is seeking a Manager, Client Services to lead operational planning and delivery for channel business stakeholders. This role involves working closely with broadcast operations, managing workflows, and ensuring service readiness. Candidates should have significant experience in broadcast operations with excellent communication skills and a strong understanding of technical processes. This position offers a dynamic environment with opportunities for creative problem-solving and influence across teams.