Client Services Engineer

ZipRecruiter; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a dynamic startup as a Client Services Engineer, focusing on regulatory projects in financial markets. You will collaborate with teams to design and deploy data models, manage releases, and engage with clients to drive innovation.

Qualifications

• Experience in financial services industry.
• Familiarity with Agile and DevOps methodologies.

Responsibilities

• Collaborate to design, test, and deploy data models.
• Manage and plan releases with documentation and stakeholder updates.
• Engage with clients and industry groups for innovation.

Skills

Analytical mindset

Attention to detail

Communication skills

Proactive approach

Conflict resolution

Software engineering processes

Job description

Job Description

Join an exciting startup to work on their Regulatory projects and build the future of data and reporting for financial markets. We are looking for a Client Services Engineer with prior experience working within the financial services industry.

Responsibilities:

• Collaborate with team members to design, test, and deploy data models for products, events, and regulatory rules across Securities, Derivatives, Commodities, and FX markets.
• Utilise open-source modeling to represent business products, while developing client solutions with tools and code generators.
• Manage and plan releases, including the creation of release artifacts and documentation, stakeholder representation, and delivering updates into production.
• Build expertise in the organisation’s release management tools and technologies.
• Facilitate rapid client deployment by troubleshooting and addressing challenges during solution adoption.
• Engage with clients, trade associations, and industry working groups to contribute to collective progress and innovation.
• Coordinate development processes across client projects, ensuring seamless collaboration with team members and stakeholders.
• Provide consistent updates on project status, milestones, and any issues that arise.

Skills and Qualifications:

• Analytical mindset with exceptional attention to detail.
• Strong written and verbal communication skills, with the ability to convey complex information clearly and effectively.
• Proactive approach with a strong sense of ownership and accountability.
• Effective expectation management and conflict resolution skills.
• Familiarity with software engineering processes, including methodologies like Agile and DevOps, as well as release, deployment, and testing workflows.
• Experience with development tools, code repositories, and continuous integration systems.