After Sales Officer/Service Engineer (UPS/Critical Power Systems)

Smart Search Technical Ltd; London; Remote; GBP 45,000 - 52,000; Full time

Job summary

An established industry player is seeking an After Sales Officer/Service Engineer to join their team, focusing on commissioning and maintaining critical power systems. This remote role, requiring proximity to London, offers fantastic training opportunities, a competitive salary, and a comprehensive benefits package. You'll be responsible for ensuring minimal downtime for customers through effective servicing and troubleshooting. If you're passionate about electrical systems and eager for career growth in a supportive environment, this is the opportunity for you!

Benefits

Pension (8% employer contribution)

25 Days Holiday (+ bank holidays)

Training Abroad

Long Service Awards

Car Allowance

Qualifications

• Technical degree in Electrical Engineering or significant industry experience.
• Strong technical skills in electrical systems, commissioning, and servicing.

Responsibilities

• Commissioning new power equipment at client sites.
• Servicing and preventive maintenance of installed assets.
• Providing customer training on basic operations.

Skills

Electrical Systems

Commissioning

Fault-Finding

Customer Communication

Education

Technical Degree in Electrical Engineering

Significant Industry Experience

Job description

After Sales Officer/Service Engineer (UPS/Critical Power Systems)

Location: Remote (must be within a 2-hour drive of London, ideally along the M4 corridor)

Salary: £45,000 + 7.5% Bonus + Paid Overtime + Car Allowance

Additional Benefits: Pension (8% employer contribution), 25 Days Holiday (+ bank holidays), Training Abroad, Long Service Awards

The Company:

We are partnering with a leading international engineering business, known for its high-quality power solutions and strong commitment to employee development. Due to continued growth, they are seeking a Service Engineer to join their team, focusing on commissioning, servicing, and maintaining critical power systems across the UK.

The Role:

- Commissioning of new power equipment at client sites.

- Servicing and preventive maintenance of installed assets.

- Troubleshooting and repairs on-site, ensuring minimal downtime for customers.

- Customer Training: Providing basic operational training to end-users.

- Database Updates: Maintaining service records in internal systems.

- On-Call Support: After training, participation in an emergency call-out rota (attracting additional daily payments).

Key Details:

- Working Hours: 37.5 hours/week, Monday to Friday (flexibility for paid overtime up to 500 hours per year)

- Car Allowance: £568 per month

- On-Call Payments: Weekdays: £21/day, Weekends and Bank Holidays: £41/day

Pension: 8% employer contribution (plus a minimum 2% employee contribution)

Annual Leave: 25 days plus 8 bank holidays (rising with long service milestones)

Training: High-quality technical training provided, including opportunities for factory training abroad (Europe).

What We’re Looking For:

- Technical Degree in Electrical Engineering OR significant industry experience.

- Strong technical skills in electrical systems (commissioning, fault-finding, servicing).

- Good communication skills with a professional customer-facing attitude.

- Willingness to travel across the UK, with occasional international training visits.

- Full UK driving license.

- Fluent English essential.

Why Apply?

- Fantastic training and development opportunities, including overseas experience.

- Highly competitive benefits package.

- Work remotely with full support from an established engineering team.

- Long-term career growth prospects in a supportive, technical environment.