Client Services Coordinator: Lab Scheduling & Relations

Alfred H Knight; Dundonald; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

pension

life assurance

employee assistance programme

Job summary

Alfred H Knight in Dundonald, UK is seeking a Client Services Coordinator to organise and manage solid fuel laboratory appointments and deliver a consistently professional service. You will report results promptly and liaise with stakeholders to meet client expectations.

This role requires strong communication, relationship-building, and a proactive mindset. Travel may be required domestically and internationally as part of supporting our global operations.

Qualifications

• Strong communication skills and ability to adapt to different clients and cultures.
• Ability to create and maintain relationships with stakeholders.
• Pro-active mindset and ability to think ahead to improve service levels.

Responsibilities

• Organise and manage solid fuel laboratory appointments.
• Ensure timely and accurate reporting of results and operations.
• Liaise with stakeholders to meet client expectations.
• Identify methods to standardise, streamline and improve service levels.

Skills

Strong communication skills

Relationship building

Pro-active mindset

Work well under pressure

Team player

IT knowledge

Data entry experience

Education

Undergraduate degree or equivalent professional certification and experience

Job description

Alfred H Knight in Dundonald, UK is seeking a Client Services Coordinator to organise and manage solid fuel laboratory appointments and deliver a consistently professional service. You will report results promptly and liaise with stakeholders to meet client expectations.

This role requires strong communication, relationship-building, and a proactive mindset. Travel may be required domestically and internationally as part of supporting our global operations.