Client Services Consultant

Hamptons; Aldgate; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Commission

Annual leave

Birthday day off

Training

Company culture

Perks at Work

Job summary

Hamptons in Aldgate is seeking a highly motivated Client Services Consultant to join our team with hybrid working options. The role focuses on building client relationships, providing market updates, and generating new business through calls and emails.

You will win instructions for Lettings and Sales across the Hamptons network, delivering persuasive pitches and demonstrating strong knowledge of the local market, while collaborating with branch managers to maximise client service.

Qualifications

• Track record of achieving results in a sales-based role.
• Passionate about building relationships with internal and external stakeholders.
• Organised with a proactive approach.
• Self-motivated and able to manage time effectively.

Responsibilities

• Build and maintain strong relationships with potential clients to increase local market share
• Provide up-to-date local and national market updates to Vendors and Landlords to establish credibility and trust
• Focus on generating new business opportunities through outbound calls and emails, building on existing relationships with clients
• Win instructions for Lettings and Sales across the Hamptons network by delivering persuasive sales pitches and demonstrating knowledge of the local market
• Establish a strong and lasting relationship with branch managers to enhance collaboration and ensure optimal client service
• Ensure tasks are organised and up-to-date

Skills

Sales experience

Relationship building

Time management

Organised

Proactive mindset

Job description

Whether you are highly experienced, or new to our industry, we are looking for people who display energy, passion and enthusiasm in their given area of expertise.

Hamptons areseeking a highly motivated and organised Client Services Consultant to join our team in Aldgate, with the option of hybrid working arrangements.

As a valued member of our successful team, you will receive extensive training and be presented with numerous opportunities to progress quickly within the Client Services department and the wider business.

Key Responsibilities:

• Build and maintain strong relationships with potential clients to increase local market share


• Provide up-to-date local and national market updates to Vendors and Landlords to establish credibility and trust


• Focus on generating new business opportunities through outbound calls and emails, building on existing relationships with clients


• Win instructions for Lettings and Sales across the Hamptons network by delivering persuasive sales pitches and demonstrating excellent knowledge of the local market


• Establish a strong and lasting relationship with branch managers to enhance collaboration and ensure optimal client service


• Ensure tasks are organised and up-to-date

Skills & Experience Required:

• An individual with a track record of achieving results in a sales based role


• To be passionate about building relationships, both with internal and external stakeholders


• To be organised and have a pro-active approach


• A self-motivated individual with good time management

ÂBenefits:

• Highly competitive commission structure


• 25 days annual leave (excluding bank holidays)


• Day off to celebrate your Birthday


• Award winning training


• Fantastic company culture


• Perks at Workincludes discounts on purchases such as groceries, holidays, broadband and phone contracts as well as many more

In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.