Reinsurance Broker Support (Marine)

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Broker Support for its Marine team in London. This role offers a fantastic opportunity to collaborate closely with Brokers and Producers, ensuring exceptional service delivery to clients. The successful candidate will manage client relationships, oversee compliance, and coordinate with various internal teams. With a focus on client satisfaction and operational excellence, this position promises to be both challenging and rewarding. Join a dynamic environment that values your contributions and offers ample career development opportunities, alongside a competitive salary and extensive benefits.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance up to 10x salary

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Access to a discounted voucher portal

Emergency back-up family care

Qualifications

• Experience in a similar position is essential.
• Excellent communication skills both written and verbal.
• Proactive and efficient personality with attention to detail.

Responsibilities

• Manage pre and post placement servicing for clients.
• Coordinate between clients, brokers, and legal teams.
• Support compliance and documentation during contract renewals.

Skills

Client Relationship Management

Excellent Communication Skills

Organizational Skills

IT Skills (MS Word, Excel, PowerPoint, Outlook)

Proportional Treaty Knowledge

Non Proportional Treaty Knowledge

Drafting Wordings and Endorsements

Job description

Social network you want to login/join with:

Reinsurance Broker Support (Marine), London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

19855dcd00bd

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Overview

We are excited to be recruiting a Broker Support for our established Marine team based in London. This is an excellent opportunity to work closely with our Brokers and Producers and maintain valued client relationships. The successful candidate will ensure the appropriate level of service is provided to clients at all times. You will have full knowledge of Client's service requirements, including but not limited to; placement of the business, compliance, mid-year projects / RFP’s, all while efficiently collaborating with internal / external parties.

How you'll make an impact

• Client Relationship Management: Responsible for ensuring all pre and post placement servicing is delivered and prioritised in accordance with contract terms and client's expectations, supervising end to end process until full Evidence of Cover documentation is provided to the client. Know the client's business and their reinsurance programmes. Forge and maintain working relationships with agreed Clients and Markets and improve the overall customer relationship, delivering reliable administrative support and Client service. Maintaining ultimate responsibility for coordinating query resolution with the Client and reinsurers and ensuring effective management of queries per Client and reinsurer instructions. Adhering to standard internal processes, policies and procedures, and other external regulatory requirements, as well as Compliance with legal requirements, industry regulations, organisational policies and Gallagher Re best practice and professional codes. Be the point of contact to Client, Broker, Local Overseas Offices, Market and Management for assigned accounts.
• Broker Support: Review market security information on carriers, checking compliance and financial positions. Build / Update marketing sheets for Broking Team. Produce data, statistics, and information packs in support of the placement of a client's reinsurance programme. Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist. Liaise with Legal Teams in respect to commercial contract reviews. Support creation of slips / endorsements. During the ‘renewal process’ of contracts, acting as a coordinator between our lawyers and clients in respect to pulling together all of the legal documentation (slips, commercial agreements etc). Collaborate with all divisional teams, including actuarial and broking units. Assist with tender / renewal presentations / information generation. Responsible for crafting Compliance Review Packs and files which can easily be audited by our Compliance team.

About You

• Experience within a similar position is essential
• Excellent communication skills both written and verbal
• Ability to prioritise and action high priority tasks
• High level of organisational skills and attention to detail
• Proactive and efficient personality
• Optimistic and flexible approach
• Excellent IT skills, including MS Word, Excel, PowerPoint and Outlook
• Confident in processing data and running reports
• Ability to account manage clients
• Experience in delivering applicable compliance standards with client service teams
• Ideally you'll have Proportional Treaty and Non Proportional Treaty knowledge as well as Product experience
• Knowledge of drafting wordings and endorsements
• Eligible to work in the UK

Compensation and Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. These include:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, covering up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Other benefits include: three fully paid volunteering days per year, Employee Stock Purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, access to a discounted voucher portal, emergency back-up family care, and more.