Client Service Coordinator

Suffolk Jobs Direct; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading care agency as a Client Service Coordinator in Ipswich, where you will play a vital role in delivering high-quality services to clients in their homes. This full-time position offers a competitive salary, ongoing training, and the opportunity to make a real difference in people's lives. The role requires a compassionate and driven individual with relevant experience and qualifications, including NVQ 3 in Social Care.

Benefits

Paid mileage at 45p per mile

Full induction and ongoing support

Access to Employee Assistance Programme

Eligibility for a Blue Light Card with discounts

Refer a friend scheme worth £200

Pension scheme

Qualifications

• Experience in a similar role is essential.
• NVQ 3 in Social Care or equivalent required.
• Full clean driving license and access to a vehicle is essential.

Responsibilities

• Collaborate with the office team to develop client services.
• Provide direct care and support for clients.
• Ensure Care Planning system is accurate and up to date.

Skills

Experience in a similar role

Kind, caring, and compassionate nature

Passion for providing high standards of care

Team player with a ‘can do’ attitude

Confident IT user

Education

NVQ 3 in Social Care or equivalent

Job description

Job Description

• St Elizabeth Care Agency, Ipswich, IP3 8LX
• Client Service Coordinator *Female
• £25,937.19 per annum (plus additional on call payments)
• Full time, 37.5 hours per week
• Permanent position
• Reference: 0190

Do you want to be part of a supportive team, feeling valued and making a difference every day? Awarded ‘Outstanding’ by the Care Quality Commission, St Elizabeth Care Agency has a new opportunity for a Client Service Coordinator to join our team.

Our aim is to provide high-quality, tailored services to clients living in their own homes. We support individuals from the age of 18 who, for various reasons, are unable to manage some aspects of their daily lives or access the community. Our services currently operate in Woodbridge, Ipswich, and surrounding areas.

About the role:

As a Client Service Coordinator, you will collaborate with the Care Agency office team to develop new and current client services, provide direct care and support for clients, and ensure the Care Planning system is accurate and up to date with Client and Worker information. The role involves working alternate weekends and providing ‘on call’ support.

What skills will I need?

• Experience in a similar role, NVQ 3 in Social Care or equivalent
• Kind, caring, and compassionate nature
• Passion for providing high standards of care and support
• Team player with a ‘can do’ attitude
• Driving within the community to clients' homes; a full clean driving license with business class 1 insurance and access to a vehicle is essential
• Confident IT user

Benefits and rewards:

• Competitive salary
• Paid mileage at 45p per mile
• Full induction, ongoing support, and training opportunities
• Access to Employee Assistance Programme
• Eligibility for a Blue Light Card with discounts
• Refer a friend scheme worth £200 after successful probation
• Support and mentoring
• Pension scheme

How To Apply

If this sounds like the right role for you, please contact us today! For an application pack or further information, email [e-mail] or call [phone].

Closing date: 21 May 2025

Immediate interviews available.

All profits are donated to the Hospice to support its work with people living with a progressive illness.

Please note: This role is open to females only due to the needs of the people supported. This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Only apply if you have the right to work in the UK; we do not offer Visa Sponsorship.

About The Team

IMPORTANT: Please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The ‘Apply Now’ button only allows you to submit a job alert, not an application.