Client Relationship Manager, DB Pensions & Strategy

Ips Group; Ledston; On-site; GBP 42,000 - 64,000; Full time

Job summary

Ips Group is seeking a Client Relationship Manager (DB Pensions) to support Defined Benefit schemes across employer and trustee clients. The role emphasizes proactive relationship management and delivering a high-quality client experience.

You will lead strategic discussions on long-term scheme objectives, provide clear reports and updates, and ensure governance and risk controls are met, while collaborating across teams.

Qualifications

• Strong knowledge of DB pensions, funding, and governance.
• Excellent communication skills and stakeholder engagement.
• Highly organised with the ability to manage multiple priorities.
• Proactive, solutions-focused mindset.
• Able to work independently and as part of a team.

Responsibilities

• Manage and coordinate service delivery to clients, ensuring a high-quality experience.
• Build strong relationships with employers, trustees, and advisers.
• Lead strategic discussions on long-term scheme objectives.
• Deliver clear communications (reports, presentations, updates).
• Provide expertise on DB pensions, legislation, and industry trends.
• Support junior team members and collaborate across teams.
• Ensure governance, risk controls, and policy standards are met.

Skills

DB pensions knowledge

Stakeholder engagement

Organisational skills

Proactive mindset

Independent and team working

Job description

Ips Group is seeking a Client Relationship Manager (DB Pensions) to support Defined Benefit schemes across employer and trustee clients. The role emphasizes proactive relationship management and delivering a high-quality client experience.

You will lead strategic discussions on long-term scheme objectives, provide clear reports and updates, and ensure governance and risk controls are met, while collaborating across teams.