Client Relationship Manager

WDC Creative; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in design services is looking for a Client Relationship Manager in Manchester. The role involves managing client relationships, devising strategies for brand growth, and ensuring exceptional project delivery. With a strong emphasis on collaboration and sustainability, we seek a graduate with relevant experience to join our dynamic team.

Benefits

29 days of holiday plus bank holidays

Pension scheme

Free private health coverage

Free life insurance

Cycle-to-work scheme

Professional growth and development opportunities

Qualifications

• Minimum 5 years of relevant experience in client services or account management.
• Proven expertise in managing client relationships and building trust.
• Experience managing creative projects for B2B clients.

Responsibilities

• Primary contact for clients, ensuring their brand-building needs are met.
• Work closely with creative teams to deliver projects on time.
• Identify opportunities to grow client accounts and introduce new services.

Skills

Organisational skills

Communication skills

Relationship management

Project management

Strategic thinking

Education

Graduate degree

Job description

Are you our next Client Relationship Manager?

Do you have a passion for driving brand growth? Do you have the intellectual curiosity and desire to solve client pain points? Do you know how to draft a clear creative brief? If this sounds like you, please get in touch.

At WDC Creative, we craft and deliver exceptional design strategies that drive real-world results for our clients. As a Client Relationship Manager, you’ll play a pivotal role in understanding, managing and nurturing client relationships, ensuring their needs are met while fostering long-term partnerships that contribute to our continued success.

What we’re looking for

• A graduate with a minimum of 5 years of relevant UK work experience post-graduation, ideally in account management, client services, or a related role within the creative or design sector.
• Proven expertise in managing client relationships, with the ability and confidence to build trust, credibility, and rapport at all levels.
• Exceptional organisational and communication skills, enabling you to manage multiple accounts and projects effectively and to thrive in a small team.
• Experience in managing creative projects (especially for B2B clients), including brand building, brand communications, web design and build and digital marketing.
• A strategic thinker who can identify client needs, align them with our services, and work with our in-house design and digital teams to deliver tailored solutions that exceed expectations.
• A team player who thrives in a fast-paced, collaborative environment and is committed to delivering excellence.
• An interest in exploring how we can work together more sustainably and responsibly.

What you’ll do

• Serve as the primary point of contact for your clients for all their brand-building needs, providing clear, effective communication that builds strong relationships through mutual respect.
• Work closely with internal creative teams to deliver the best possible client outcomes, on time and within budget.
• Proactively and strategically identify opportunities to grow client accounts, introducing new services and solutions to drive mutual success.
• Manage project timelines, budgets, and deliverables, ensuring all expectations are consistently met or exceeded.
• Represent WDC with professionalism, creativity, and a client-centric approach that reflects our values.

What we offer

• A friendly, stimulating and supportive workplace culture where creativity and collaboration thrive. Your contributions will be encouraged, recognised and rewarded.
• Opportunities to work with an inspiring portfolio of clients across diverse sectors. You’ll work with a variety of brands, from global businesses to non-profits, ensuring no two days are the same.
• A competitive salary and benefits package which acknowledges your expertise and contribution. You will have 29 days of holiday per year (including your birthday), plus paid bank holidays. Other benefits include a pension scheme, free private health coverage, free life insurance and a cycle-to-work scheme.
• Professional growth and development opportunities tailored to your personal career aspirations. We’ll provide the support, coaching, and training to necessary to guide your continued development.

Apply now if you’re looking for the opportunity to shine in a purpose-led business. Please upload your CV and a cover letter to explain why you’d be a great fit for WDC. We're waiting to hear from you....

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Design Services

Referrals increase your chances of interviewing at WDC Creative by 2x

Get notified about new Client Relationship Manager jobs in Manchester, England, United Kingdom.

Manchester, England, United Kingdom 2 days ago

Manchester, England, United Kingdom 2 weeks ago

Client & Service Charge Accounting Manager

Manchester Area, United Kingdom 2 weeks ago

Regional Sales & Education Manager - Northwest, Northeast, & Scotland

Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 3 days ago

Macclesfield, England, United Kingdom 2 weeks ago

Marketing and Business Development Manager - Retail, Sports & Hospitality

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 2 months ago

Blackburn, England, United Kingdom 1 month ago

Blackburn, England, United Kingdom 1 month ago

Finance and Accounting Manager, Account Receivables and Revenue focused

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 1 week ago

Direct Business Development Manager - Retail & Consumer Goods

Manchester, England, United Kingdom 2 weeks ago

Manchester Area, United Kingdom 1 week ago

Manchester, England, United Kingdom 5 days ago

Manchester, England, United Kingdom 5 days ago

Nutricia Territory Account Manager - Metabolic & Ketogenic Nutrition

Manchester, England, United Kingdom 18 hours ago

Wilmslow, England, United Kingdom 4 weeks ago

Internal Sales / Account Manager (Success Team)

Manchester, England, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 2 weeks ago

Customer Relationship Management Assistant

Macclesfield, England, United Kingdom 1 week ago

Client Accounting and Service Charge Manager

Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 1 month ago

Stockport, England, United Kingdom 3 weeks ago

Customer Success Manager – FinTech (Implementation & Delivery Focus)

Business Development Manager Fleets - North of UK

Manchester, England, United Kingdom 1 week ago

Commercial Vehicle - Business Development Manager - West Yorkshire Area

VodafoneThree - Senior Business Development Manager

Manchester, England, United Kingdom 1 week ago

Senior SEO Manager & Account Manager (with AIO Expertise)

Warrington, England, United Kingdom 1 week ago

Senior SEO Manager & Account Manager (with AIO Expertise)

Warrington, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.