Client Relationship Manager

Aaron Wallis Sales Recruitment; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid working

Career path to Head of Sales

General Manager progression

Lead a sales team

Mentorship from founder

Autonomy to make commercial decisions

Work with major brands

Visible, valued, rewarded contribution

Job summary

Aaron Wallis Sales Recruitment is recruiting for a Client Relationship Manager – Hospitality Marketing Agency. The role blends commercial development with account management in a hospitality-focused agency, with hybrid working and a clear path to Head of Sales or General Manager.

You’ll develop relationships with hospitality brands, build a high-performing sales approach, and have autonomy to shape the business’s future. A strong track record in B2B sales is essential.

Qualifications

• We're particularly interested in speaking with experienced Business Development Managers, Senior Business Development Managers or commercially focused Account Directors who have a strong track record of winning new business.
• You must have experience in at least one of the following: Business development or commercial account management within a marketing, creative, digital or communications agency; Selling products or services into the hospitality sector, ideally working with hotel groups, restaurant chains or major hospitality brands.
• Experience across both would be particularly attractive.
• You’ll be confident developing relationships with senior decision-makers, comfortable managing the complete sales cycle and motivated by the challenge of winning new clients.
• Just as importantly, you’ll be someone who wants more responsibility, more influence and the opportunity to develop into a senior commercial leader.
• We’re looking for someone entrepreneurial, ambitious and commercially astute. Someone who enjoys taking ownership, making decisions and seeing the direct results of their efforts.

Responsibilities

• Win new clients and develop relationships with major hospitality brands.
• Manage and grow existing accounts, identifying opportunities to increase revenue.
• Work directly with an entrepreneurial founder who values ideas, initiative and commercial thinking.
• Take ownership of your sales strategy, pipeline and commercial activities.
• Influence the future direction of the business rather than simply follow an established playbook.
• Help shape the company's growth strategy and, in time, recruit and lead your own sales team.

Job description

Client Relationship Manager – Hospitality Marketing Agency

Hybrid Working – 3 Days from Home | Progression to Head of Sales / General Manager

Are you a successful Sales Account Manager who feels ready for something bigger?

Perhaps you're already doing well in a marketing agency or selling services into the hospitality sector. You're winning business, building relationships and delivering results.

But there's a problem.

The next step in your career isn't particularly clear. You're ambitious, commercially minded and capable of much more, but the opportunity to influence decisions, shape strategy or progress into senior leadership simply isn't there.

If that sounds familiar, this could be exactly the opportunity you've been waiting for.

We're recruiting on behalf of an ambitious, independent marketing and communications business with an impressive client portfolio, including major brands within the hospitality sector.

This is an opportunity to join a growing company where you'll work directly alongside an entrepreneurial founder, enjoy genuine autonomy and play an influential role in shaping the future of the business.

Importantly, there's a clear ambition for the successful individual to progress into Head of Sales and potentially General Manager, with the opportunity to build and lead a sales team as the company grows.

The Opportunity

This is a commercially focused role combining proactive business development with account management and the development of existing client relationships.

You'll have the opportunity to:

• Win new clients and develop relationships with major hospitality brands.
• Manage and grow existing accounts, identifying opportunities to increase revenue.
• Work directly with an entrepreneurial founder who values ideas, initiative and commercial thinking.
• Take ownership of your sales strategy, pipeline and commercial activities.
• Influence the future direction of the business rather than simply follow an established playbook.
• Help shape the company's growth strategy and, in time, recruit and lead your own sales team.

You’ll have the freedom to make decisions, develop your own approach and genuinely influence the success of the business.

This isn't a role where you'll be just another salesperson chasing a monthly target.

It's an opportunity to help build something.

Who Are We Looking For?

We're particularly interested in speaking with experienced Business Development Managers, Senior Business Development Managers or commercially focused Account Directors who have a strong track record of winning new business.

You must have experience in at least one of the following:

• Business development or commercial account management within a marketing, creative, digital or communications agency.
• Selling products or services into the hospitality sector, ideally working with hotel groups, restaurant chains or major hospitality brands.

Experience across both would be particularly attractive.

You’ll be confident developing relationships with senior decision-makers, comfortable managing the complete sales cycle and motivated by the challenge of winning new clients.

Just as importantly, you’ll be someone who wants more responsibility, more influence and the opportunity to develop into a senior commercial leader.

We’re looking for someone entrepreneurial, ambitious and commercially astute. Someone who enjoys taking ownership, making decisions and seeing the direct results of their efforts.

What's on Offer?

• Basic salary up to £60,000
• £90,000 OTE with uncapped commission
• Hybrid working – three days per week from home
• A genuine career path towards Head of Sales and potentially General Manager
• The opportunity to build and lead a sales team
• Direct access to and mentorship from an entrepreneurial founder
• The freedom and autonomy to make your own commercial decisions
• The opportunity to work with major brands
• A growing business where your contribution will be visible, valued and rewarded

Ready for the Next Step?

You might be perfectly happy with your current employer. You might even be earning good money.

But if you’re beginning to wonder whether there's a bigger opportunity out there — somewhere you can have more influence, take greater responsibility and genuinely progress your career — we’d welcome a conversation.