Client Relationship & Business Development Executive

Fashion & Retail Personnel; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Luxury Heritage & Ceremonial Retailer in London seeks a Client Relationship & Business Development Executive to build client partnerships, coordinate fittings, and support international events. The role emphasizes attention to detail, superb customer service, and commercial thinking in a luxury ceremonial wardrobe environment.

The successful candidate will manage enquiries, identify new business opportunities, and coordinate with suppliers and internal teams, with a focus on growth and

Qualifications

• Experience in account management, customer relationship management, sales support, luxury retail, events, tailoring, formalwear or business development.

Responsibilities

• Advising clients on ceremonial uniform and attire requirements
• Managing customer enquiries and sales support activities
• Taking client measurements and coordinating fittings
• Supporting UK and international events and business trips
• Identifying new business opportunities
• Liaising with suppliers and internal teams
• Assisting with stock management, invoicing and account administration

Skills

Account management

Customer relationship management

Sales support

Luxury retail

Events

Tailoring

Formalwear

Business development

Job description

Client Relationship & Business Development Executive

Location: London

Employer: Luxury Heritage & Ceremonial Retailer

A unique opportunity has arisen to join a prestigious heritage business specialising in ceremonial, professional and formal attire.

We're looking for a highly organised, commercially-minded individual who enjoys building client relationships, attending events, and delivering exceptional customer service.

Key responsibilities include:

• Advising clients on ceremonial uniform and attire requirements
• Managing customer enquiries and sales support activities
• Taking client measurements and coordinating fittings
• Supporting UK and international events and business trips
• Identifying new business opportunities
• Liaising with suppliers and internal teams
• Assisting with stock management, invoicing and account administration

Ideal candidates will have experience in account management, customer relationship management, sales support, luxury retail, events, tailoring, formalwear, or business development.

This role offers the opportunity to work with prestigious institutions, attend high-profile ceremonial events, and develop a career within a unique heritage sector. Please note this is a full time, onsite role.