Senior Client Advisor

360 Talent; Greater London; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Commission

Internal growth

Pension

Healthcare

Job summary

360 Talent in Knightsbridge, London, seeks a Senior Client Advisor to deliver a luxury shopping experience and drive sales. This full-time role requires 3+ years in luxury menswear and offers a commission structure and strong training.

You will build a loyal client base, demonstrate expert product knowledge, and collaborate with the team to meet boutique objectives, with a competitive salary and pension/healthcare benefits.

Qualifications

• Minimum 3 years in luxury or premium menswear or men's accessories brands.
• Proven track record of achieving sales targets and delivering outstanding customer service.
• Strong clienteling skills with the ability to build lasting customer relationships.
• Passion for luxury menswear and delivering an exceptional client experience.
• Proactive, organised and commercially minded.
• A positive team player with excellent communication and interpersonal skills.

Responsibilities

• Deliver a personalised, luxury shopping experience to clients.
• Build and maintain a loyal client base through exceptional service and proactive clienteling.
• Achieve monthly sales targets.
• Demonstrate expert product knowledge and provide tailored styling and product recommendations.
• Support CRM activities, lead by example to the team, and build regular appointments.
• Assist with admin tasks, cycle counts and hosting events on other sites.
• Work collaboratively with the team to achieve boutique objectives and drive overall business performance.

Skills

Clienteling

Luxury retail

Sales targets

Product knowledge

Team player

Communication

Tools

CRM

Job description

Senior Client Advisor

Luxury Menswear

Knightsbridge, London

We are looking for an experienced client advisor to join a prestigious British Menswear Brand, based in Knightsbridge.

Key Responsibilities

• Deliver a personalised, luxury shopping experience to clients
• Build and maintain a loyal client base through exceptional service and proactive clienteling.
• Achieve monthly sales targets
• Demonstrate expert product knowledge and provide tailored styling and product recommendations.
• Support CRM activities, lead by example to the team, and build regular appointments
• Assist with admin tasks, cycle counts and hosting events on other sites
• Work collaboratively with the team to achieve boutique objectives and drive overall business performance

About You

• Minimum +3 years experience in luxury or premium menswear, or men's accessories brands.
• Proven track record of achieving sales targets and delivering outstanding customer service.
• Strong clienteling skills with the ability to build lasting customer relationships.
• Passion in luxury menswear, and being able to deliver an exceptional client experience.
• Proactive, organised and commercially minded.
• A positive team player with excellent communication and interpersonal skills
• The position is full time only, being flexible working retail trade hours

Package:

• Salary up to £35,000 basic
• Monthly commission
• Excellent company training, offering internal growth
• Excellent pension and healthcare benefits

Due to the high volume of applications, only shortlisted candidates who meet the required criteria will be contacted.