Client Relations & Quotes Specialist (Hybrid)

ETL Systems Ltd; Hereford; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

33 days' holiday

Health Cash Plan

Annual Bonus

Company Pension

Career development and training

Wellbeing Support

People Perks

Buy and Sell Holiday

Free on-site Employee Gym

subsidised Café

Free onsite parking

Casual Business Dress

Annual company events

Job summary

ETL Systems Ltd in Hereford is seeking a Customer Relations Executive to be the friendly first point of contact for customers, handling quotes, order progress, and inquiries. You will collaborate with Sales Managers to prepare quotes, proposals, and orders, ensuring accuracy and timeliness across sales, marketing, operations, and production.

This office-based, hybrid role suits someone who is organised, proficient in Microsoft Office and Excel at an entry level, with CRM/ERP exposure and a

Qualifications

• Experience with CRM and ERP systems preferred but not required.
• Entry-level Excel skills required for basic data entry and reporting.
• Strong organisational skills and ability to prioritise workload.

Responsibilities

• Process sales orders on time.
• General administration: answer calls and update CRM and SharePoint.
• Create new model numbers with product descriptions and datasheets.
• Maintain sales resources: pricelists and datasheets.
• Liaise with supply base to achieve best solutions for customers and suppliers.

Skills

Microsoft Office

Excel basics

CRM experience

ERP systems

Organised

Prioritisation

Team collaboration

Tools

CRM systems

ERP systems

Job description

ETL Systems Ltd in Hereford is seeking a Customer Relations Executive to be the friendly first point of contact for customers, handling quotes, order progress, and inquiries. You will collaborate with Sales Managers to prepare quotes, proposals, and orders, ensuring accuracy and timeliness across sales, marketing, operations, and production.

This office-based, hybrid role suits someone who is organised, proficient in Microsoft Office and Excel at an entry level, with CRM/ERP exposure and a