Client Reception & Admin Advisor (4 days, 30h)

Hiring People; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

IMD Solicitors is seeking a First Response Team Advisor / Administrator to join a busy department. This office-based role handles first contact with clients, other firms, and court offices, delivering excellent customer service and telephone etiquette.

Key duties include greeting visitors, taking inquiries, updating client records, managing diary entries for fee earners, and handling general administrative tasks. Prior office or legal experience is a plus.

Qualifications

• Experience in an office-based role or legal background is preferable.
• Strong verbal and written English.
• Able to prioritise a busy workload and work under pressure.

Responsibilities

• Greet visitors to the office and answer incoming calls.
• Deal with enquiries from clients and redirect to the appropriate person.
• Liaise with internal departments to open client accounts and update records.

Skills

Customer service

Telephone manners

Communication

Organised

Team player

Job description

IMD Solicitors is seeking a First Response Team Advisor / Administrator to join a busy department. This office-based role handles first contact with clients, other firms, and court offices, delivering excellent customer service and telephone etiquette.

Key duties include greeting visitors, taking inquiries, updating client records, managing diary entries for fee earners, and handling general administrative tasks. Prior office or legal experience is a plus.