Client & Project Coordinator

Confidential; Shrewsbury; On-site; GBP 28,000 - 33,000; Full time

Job summary

Confidential is seeking a Client Coordinator in Shrewsbury for a temporary–permanent role. You will coordinate multiple projects, manage scheduling, and liaise with engineers and subcontractors to ensure work progresses on time and to budget.

The role requires strong organisational skills, attention to detail and excellent customer service. Monday–Friday, 8:30am–5:00pm, salary £28,000–£33,000, 25 days’ annual leave plus Bank Holidays when permanent.

Qualifications

• Experience in project coordination or a similar operational role.
• Strong organisational skills with multiple live projects.

Responsibilities

• Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through.
• Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.
• Coordinate engineer and subcontractor attendance, materials and other project requirements.
• Raise and track subcontractor work orders and monitor progress through to completion.
• Maintain accurate project trackers and proactively highlight delays, risks or issues.
• Support quotations, purchase orders, variations, uplifts and invoicing.
• Maintain accurate and up-to-date project information within the CRM system.
• Update job statuses, costs, documentation, subcontractor information and project progress.
• Ensure project documentation is complete, accurate and consistently maintained.
• Assist with reporting, KPI tracking and general system administration.
• Act as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle.
• Respond to queries professionally and provide clear, proactive updates.
• Build strong working relationships with customers and operational teams.
• Support Project Managers and Senior Management with regular project updates.
• Ensure projects follow internal processes and required governance procedures.
• Support the collation of project handover documentation.
• Assist with tracking project costs, variations and operational updates.
• Help ensure projects are delivered on time, within agreed requirements and in line with company procedures.
• Identify opportunities to improve processes and operational efficiency.

Skills

Project coordination

Organisational skills

Attention to detail

Communication skills

Customer service

Proactive problem solving

IT literacy

Tools

CRM software

Job description

Confidential is seeking a Client Coordinator in Shrewsbury for a temporary–permanent role. You will coordinate multiple projects, manage scheduling, and liaise with engineers and subcontractors to ensure work progresses on time and to budget.

The role requires strong organisational skills, attention to detail and excellent customer service. Monday–Friday, 8:30am–5:00pm, salary £28,000–£33,000, 25 days’ annual leave plus Bank Holidays when permanent.