Client Platform Specialist

EOS IT Solutions; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider is looking for a Client Platform Specialist in Westminster, UK. The individual will handle the setup and support of various hardware devices in a fast-paced tech environment. Responsibilities include managing system tools and providing technical support during onsite events, often requiring travel. The ideal candidate will have experience with multiple operating systems and strong communication skills. A background in gaming and experience in a startup is a plus.

Qualifications

• At least 2 years of experience in a corporate environment.
• Experience in a startup environment is a plus.
• Basic knowledge of Linux environments is beneficial.

Responsibilities

• Support day-to-day operational requests through the internal tasking queue.
• Administer and maintain client system management tools.
• Provide technical support both remotely and onsite.

Skills

Support MacOS/Windows/iOS/Android in corporate environment

Excellent communication skills

Enterprise Windows client management experience

Experience with mobile device management solutions

Basic networking skills

Experience in building PCs

Education

BA/BS degree or equivalent experience

Tools

Powershell

Bash scripts

Python

PC/phone/tablet imaging tools

Mobile Device Management (MDM)

Job description

Overview

EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus.

Responsibilities

• Support day-to-day operational requests that come in through the internal tasking queue
• Support automated solutions using Powershell, bash scripts, Python
• Administer and maintain client system management tools (i.e. PC/phone/tablet imaging)
• Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2)
• Identify internal process and automation improvements
• Provide technical support both remotely and onsite at events
• Maintain and manage Windows, Android, iOS, iPadOS images
• Create and maintain documentation for all processes and troubleshooting guides

Travel and Onsite Support

• On-site event support that may include international travel outside of normal office hours

Qualifications

• At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment
• BA/BS degree or equivalent experience in a similar field
• Experience in a startup environment is a strong plus
• Excellent communication skills and ability to clearly communicate complex technical concepts
• 1+ years Enterprise Windows client management experience (GPO's, Chef, FOG, MDT etc.)
• Experience with mobile device management (MDM) solutions
• Experience with ADB (flashing/sideloading)
• Basic networking skills (DHCP, TCP/IP, FTP, PXE)
• Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks)
• Basic knowledge of Linux environments a plus
• Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus

Additional Information

• This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position.