Client Operations Coordinator / Administrator

Artemis Human Capital; Belfast City District; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Artemis Human Capital in Belfast City Centre is seeking a Client Operations Coordinator / Administrator to join our growing people development team. The role involves coordinating client programmes, managing logistics and ensuring smooth delivery of events for UK, US and Europe clients.

The ideal candidate is highly organised, detail-focused and experienced in coordinating multiple projects and stakeholders, with strong Microsoft Office skills and a proactive, independent work style.

Qualifications

• Proven experience coordinating people, information, deadlines and processes in a professional, client-facing environment.
• Strong administration and coordination experience.
• Experience managing multiple projects, tasks, clients or stakeholders.
• Ability to prioritise and manage competing deadlines.
• Strong written and verbal communication skills.
• Good Microsoft Office skills, particularly Word, Excel and PowerPoint.
• Confident communicating with senior colleagues and clients.
• Proactive, self-starting approach and ability to work independently.

Responsibilities

• Coordinate scheduling of client programmes, courses and events.
• Liaise with clients, facilitators and internal teams on dates and logistics.
• Manage multiple projects, requests and deadlines simultaneously.
• Maintain accurate client and event information in internal systems.
• Organise programme materials, assessments and event arrangements.
• Support invoicing, reporting and tender preparation.
• Coordinate diaries and schedules for client-facing colleagues.
• Collate programme feedback and evaluation information.

Skills

Coordination

Administration

Stakeholder communication

Multi-project management

Prioritisation

Microsoft Office

Independent working

Decision making

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Client Operations Coordinator / Administrator
Belfast City Centre (1 day WFH)
Full-time, Permanent

We are recruiting for a Client Operations Coordinator / Administrator to join an established and highly regarded people development business working with organisations and senior leaders across the UK, US and Europe.

This is a great opportunity for an experienced administrator or coordinator who enjoys working in a fast-paced, client-focused environment, managing multiple priorities and ensuring projects and events run smoothly from start to finish, through high calibre administration and coordination.

• You will act as a key coordination point between clients and a variety of internal departments, ensuring everything is organised, accurate and delivered on time.

• Coordinating the scheduling of client programmes, courses and events
• Liaising with clients, facilitators and internal teams to agree dates, requirements and logistics
• Managing multiple projects, requests and deadlines simultaneously
• Maintaining accurate client and event information on internal systems
• Organising programme materials assessments and event arrangements
• Communicating with internal and external stakeholders to ensure all requirements are completed on time
• Supporting invoicing, reporting and the preparation of client tenders
• Coordinating diaries and schedules for client-facing colleagues
• Collating programme feedback and evaluation information

About you

• Highly organised, proactive and naturally detail-focused
• Someone who gets satisfaction from making things happen
• Proven experience coordinating people, information, deadlines and processes in a professional, client-facing environment.

• Strong administration and coordination experience
• Experience managing multiple projects, tasks, clients or stakeholders
• The ability to prioritise and manage competing deadlines
• Experience working with external clients
• Strong written and verbal communication skills
• Good Microsoft Office skills, particularly Word, Excel and PowerPoint
• Confidence communicating with a range of stakeholders, including senior colleagues and clients
• A proactive, self-starting approach and the ability to work independently
• Good judgement and the confidence to make decisions when priorities change

Why join?

You’ll be joining an established organisation with an excellent client base and a strong reputation in the people development sector. The culture is supportive and collaborative, with the opportunity to take ownership, develop your skills and make a meaningful contribution to the smooth running of client programmes.