Business Support Admin

Downey Osborne; Belfast City District; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working arrangements

29 days annual leave

Life assurance cover

Clear career progression opportunities

City centre office locations

Regular social events and team events

Job summary

Downey Osborne is seeking a Business Support Administrator to join our Belfast team, supporting the smooth running of the office and delivering a professional front-of-house experience for clients and colleagues.

The role offers flexible working arrangements, a 29-day annual leave entitlement, life assurance, clear career progression, and vibrant city-centre office locations with regular social events.

Qualifications

• Previous administration or client facing support experience is helpful but not essential.
• Strong communication skills and a confident, professional manner.
• Organised, adaptable, and comfortable working in a changing environment.
• Able to work well independently and as part of a team.
• Takes ownership of work and personal development.

Responsibilities

• Keep the office running smoothly and ensure workspaces are presentable and fully operational.
• Provide a professional front of house experience, including meet and greet.
• Manage client documentation, scanning, filing, and maintaining accurate records.
• Support internal and external event coordination.
• Handle incoming and outgoing mail and general office administration.
• Maintain meeting rooms and ensure refreshments are prepared.
• Support business development and internal team events.
• Assist multiple business lines and support teams with administrative tasks.
• Coordinate room bookings and diary management.
• Get involved in ad hoc projects across the wider business.
• Support improvements to office processes and ways of working.

Skills

Communication skills

Professional manner

Organised

Independent worker

Team player

Ownership

Adaptable

Job description

We are working with a well established professional services firm to recruit Business Support Administrators to join their teams in Belfast. This is a varied and fast paced role supporting the smooth running of the office and ensuring a professional experience for clients and colleagues.

• Flexible working arrangements
• 29 days annual leave
• Life assurance cover
• Clear career progression opportunities
• City centre office locations
• Regular social events and team activities

About You

• Previous administration or client facing support experience is helpful but not essential
• Strong communication skills and a confident, professional manner
• Organised, adaptable, and comfortable working in a changing environment
• Able to work well independently and as part of a team
• Takes ownership of work and personal development

About Your New Role

Always

• Keep the office running smoothly and ensure workspaces are presentable and fully operational
• Provide a professional front of house experience, including meet and greet
• Manage client documentation, scanning, filing, and maintaining accurate records
• Support internal and external event coordination
• Handle incoming and outgoing mail and general office administration
• Maintain meeting rooms and ensure refreshments are prepared

Often

• Support business development and internal team events
• Assist multiple business lines and support teams with administrative tasks
• Coordinate room bookings and diary management

Occasionally

• Get involved in ad hoc projects across the wider business
• Support improvements to office processes and ways of working

Never

• Work in isolation without support or collaboration from the wider team
• Pretend you know where the stapler is when it is definitely in someone else’s drawer, but somehow still your problem anyway