Client Manager

dentsu; London; On-site; GBP 45,000 - 60,000; Full time

Job description

Join to apply for the Client Manager role at dentsu.

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM, and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people, and society.

We’re hiring for an Account Manager to join the team in our London Office.

Purpose of the Role:

The Account Manager will be responsible for planning across various channels, including TV, digital, social, partnerships, activations, and out-of-home, enabling the creation of holistic media plans. This is a client-facing role, so understanding client’s business objectives and immersing in their brands is essential.

Key Responsibilities:

• Support the Client Account Director in all aspects of communication planning and account handling for UK clients such as Kraft Heinz & Direct Line Group.
• Collaborate with colleagues across the Dentsu network to service client needs.
• Manage junior team members, overseeing workloads and supporting their development.
• Assist Client Account and Client Directors in managing senior client relationships.
• Maintain relationships with middle and junior clients.
• Coordinate external agency stakeholders, strengthening Carat’s client relationships.
• Support strategists in developing strategic vision across the portfolio and brands.

Qualifications & Skills:

• Experience in offline & online media planning within an agency environment.
• Proven ability in data-led media planning with a passion for delivering innovative media plans.
• Strong communication and presentation skills, capable of building trusted client relationships.
• Attention to detail, with the ability to multitask in high-pressure environments.
• Experience managing financial aspects of client accounts, including billing and reconciliation.
• An entrepreneurial mindset with a focus on innovation.

What We Offer:

• This is a permanent role.
• Flexible working arrangements; the team is based in London and works in the office twice a week.
• Competitive salary and customizable benefits package.

Inclusion and Diversity:

Our culture promotes bringing your whole self to work, fostering innovation and better outcomes. We encourage applications from diverse backgrounds and are open to flexible working arrangements. Please discuss any reasonable adjustments needed during the recruitment process.

Location: London

Brand: Carat

Time Type: Full-time

Contract Type: Permanent

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Advertising Services