Client Manager

Aon Corporation; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Client Director to join their Marine Hull team in London. This hybrid role offers the opportunity to manage a diverse portfolio of clients while driving new business development and ensuring exceptional client service. You will lead impactful meetings, negotiate terms, and utilize your technical expertise in Marine Hull insurance to deliver tailored solutions. The company values diversity and innovation, providing a supportive environment where you can thrive and make a significant impact on the business. If you have a passion for client management and a strong background in the insurance sector, this is the perfect opportunity for you.

Qualifications

• Excellent technical knowledge in Marine Hull & Builders Risks is essential.
• Exceptional negotiation skills for complex programmes are required.

Responsibilities

• Manage client accounts and develop new business relationships.
• Lead renewal strategy meetings and negotiate terms with insurers.

Skills

Marine Hull & Builders Risks knowledge

Negotiation skills

Client Service skills

Data interpretation

Analytical skills

Communication skills

Problem-solving skills

Team collaboration

Tools

PPL

Aon proprietary systems

Job description

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Client Director - Global Broking Centre - Marine Hull

We're Hiring!

Aon's Global Broking Centre are currently recruiting a Client Director/Broker to join our Marine Hull team based in London.

You will be responsible for the day to day running of the account (client service) in collaboration with other team colleagues, and will include client retention objectives, new business development and co-ordinating and contributing to the marketing and negotiation of business within the Lloyd's and Company Markets.

This is a hybrid role with the flexibility to work both virtually and from our London office.

What the day will look like

Some of your key responsibilities will include:

• Client management and broking, serving a worldwide portfolio of clients produced on a wholesale and retail basis, including both renewals and new business, from presenting a winning go-to-market strategy to clients and prospects to handing over placement slips to our support team.
• Leading impactful renewal strategy meetings and delivering London market insurer roadshows that showcase exceptional care to deliver market outperformance for our clients.
• Understanding the Client's business and insurance requirements and providing technical advice to Clients/Networks.
• Leading reviews of clients risks, preparation of underwriting presentations, and review/tailor MRC's to ensure that Client's insurance needs are met with optimum coverage.
• Proactively contributing to the portfolio's growth, developing new relationships, pitching to clients, and leading winning tenders.
• Managing market relationships, developing new ones in support of the Marine broking strategy.
• Negotiate terms, obtain quotations and place new and renewal business within the London/International markets, including facilities.
• Working closely with Marine clients to ensure our global best practice is achieved.

General:

• The use of PPL and other London market / Aon proprietary systems.
• File maintenance and management including marketing sheets.
• ECM/critical document/KPI management.
• Providing checklists/instructions/calculations to Client Service Delivery and Processing Teams.

Comply with regulatory and other standards as directed by line management, and responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Skills and experience that will lead to success

• Excellent level of technical knowledge in Marine Hull & Builders Risks.
• Exceptional negotiation skills and experience in layering complex programmes.
• Organised, with the ability to prioritise work, delivering accurately and on time.
• Excellent Client Service skills.
• Ability to interpret and use data effectively.
• Excellent relationships and knowledge of London and Global insurance markets.
• Ability to use insurance industry IT systems and understand processes to efficiently deliver client service.
• Good analytical and problem-solving skills.
• Effective communication and presentation skills.
• Ability to work well as part of a team and with network offices.
• Demonstrates integrity and professionalism.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.