Client Management Analyst — Hybrid, EMEA Institutional

PGIM Ireland; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Private Medical Insurance

Annual Leave 25–28 days

Retirement Savings Plan

Life Assurance & Income Protection

Job summary

PGIM is seeking an Analyst in Client Management (Institutional Client Group) in London with a focus on the UK and Switzerland. You will support Client Managers across asset classes, coordinating data requests, onboarding new mandates, and maintaining CRM records in a fast‑paced international environment.

The role emphasizes collaboration with investment and client service teams, and opportunities to automate processes while deepening knowledge of PGIM’s strategies and product offerings.

Qualifications

• Relevant internship and/or early-career experience in client services.
• BA/BS degree or higher.
• Interest in capital markets (Credit, equities, real estate, alts) and portfolio management techniques.
• Excel and PowerPoint proficiency with basic data analysis.
• Strong attention to detail and adherence to processes.
• Strong analytical and data skills.
• Strong interpersonal and written communication skills.
• Team player with energy and a positive attitude.
• Willingness to develop and learn.
• Aladdin and Salesforce experience beneficial but not required.
• Strong critical thinking and problem-solving in a fast-paced, international setting.
• Comfortable in cross-border environments and proactive in client solutions.

Responsibilities

• Act as a support to Client Managers to provide high-quality service to clients and partners.
• Respond to recurring and ad-hoc data requests from clients and partners.
• Coordinate onboarding of new mandates with internal and external stakeholders.
• Maintain client requests in CRM systems for record keeping.
• Collaborate with Client Management teams to meet client needs and communication requests.
• Work with portfolio management and risk teams for client discussions and data needs.
• Attend team meetings to understand PGIM’s investment strategies and product knowledge.
• Identify opportunities to automate simple tasks to improve scalability.

Skills

Client services experience

BA/BS degree or higher

Capital markets interest

Excel

PowerPoint

Attention to detail

Analytical/data skills

Interpersonal communication

Team player

Development mindset

Aladdin experience

Salesforce experience beneficial

Critical thinking

Cross-border environment

Education

BA/BS degree or higher

Tools

Aladdin

Salesforce

Job description

PGIM is seeking an Analyst in Client Management (Institutional Client Group) in London with a focus on the UK and Switzerland. You will support Client Managers across asset classes, coordinating data requests, onboarding new mandates, and maintaining CRM records in a fast‑paced international environment.

The role emphasizes collaboration with investment and client service teams, and opportunities to automate processes while deepening knowledge of PGIM’s strategies and product offerings.