Client-Focused Digital Marketing Account Manager (SEO)

Add-People; Altrincham; On-site; GBP 26,000 - 36,000; Full time

Job summary

Add-People in Altrincham is seeking an experienced Digital Marketing Account Manager to deliver an outstanding customer experience for a varied SME portfolio. The role is client-facing, high-volume, and focuses on relationships and campaign performance.

You will liaise with Local SEO specialists, report results, and propose optimisations to improve digital marketing presence. The ideal candidate has prior customer service or account management experience.

Qualifications

• Experience in customer service or account management roles.
• Able to manage a high-volume client portfolio and communicate clearly.
• Willingness to learn SEO and digital marketing basics.

Responsibilities

• Manage a high-volume portfolio of client relationships.
• Communicate regularly with clients via phone, video and email.
• Build strong, long-term relationships and manage client expectations.
• Report on campaign performance and explain results clearly.
• Recommend changes and improvements to campaigns.
• Collaborate with Local SEO specialists to support client performance.
• Identify opportunities to improve clients' wider digital marketing presence.

Skills

Excellent communication

Account management

Client relationship management

Campaign reporting

SEO knowledge (beneficial)

Job description

Add-People in Altrincham is seeking an experienced Digital Marketing Account Manager to deliver an outstanding customer experience for a varied SME portfolio. The role is client-facing, high-volume, and focuses on relationships and campaign performance.

You will liaise with Local SEO specialists, report results, and propose optimisations to improve digital marketing presence. The ideal candidate has prior customer service or account management experience.