Client-Facing Office Administrator & Reception Lead

Cameron Clarke Associates t/a talent-finder; Westerham; On-site; GBP 26,000 - 30,000; Full time

Job summary

Cameron Clarke Associates t/a talent-finder in Westerham, Kent, seeks an Office Administrator to provide proactive, client-facing support in a small, established accounting practice. The role is office-based, with standard hours Monday to Thursday 9.00am-5.00pm and Friday 9.00am-4.00pm, with own transport recommended.

Responsibilities include greeting clients, managing the admin mailbox, onboarding and AML checks, preparing correspondence and invoices, and keeping CRM records up to date.

Qualifications

• At least one to two years of administrative experience.
• Warm and professional with clients, on the phone and face to face.
• Organised and accurate, able to manage several priorities.
• Proactive about chasing information and completing tasks.

Responsibilities

• Answer incoming calls and route questions as needed.
• Welcome clients and visitors and guide them to meeting rooms.
• Keep meeting rooms and reception areas tidy and ready.
• Manage shared admin mailbox and forward as needed.
• Open mail and pass to relevant staff.
• Prepare letters, emails and forms for the team.
• Set up new client records and gather initial documents.
• Chase outstanding items and send engagement letters.
• Perform AML checks for new clients and maintain records.
• Raise sales invoices as instructed and keep CRM up to date.
• Monitor tasks and chase for missing information.
• Handle information securely per data policies.

Skills

Client communication

Organisational skills

Attention to detail

Proactive mindset

Software learning

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM software

Job description

Cameron Clarke Associates t/a talent-finder in Westerham, Kent, seeks an Office Administrator to provide proactive, client-facing support in a small, established accounting practice. The role is office-based, with standard hours Monday to Thursday 9.00am-5.00pm and Friday 9.00am-4.00pm, with own transport recommended.

Responsibilities include greeting clients, managing the admin mailbox, onboarding and AML checks, preparing correspondence and invoices, and keeping CRM records up to date.