Client-Facing Facilities Manager: Hard & Soft Services Lead

RG Setsquare; Templecombe; Sur place; GBP 34 000 - 36 000; Plein temps

Résumé du poste

RG Setsquare is seeking an experienced Facilities Manager to oversee integrated facilities management services at a key site in Templecombe. You will manage hard FM (M&E, compliance, PPM, reactive) and soft FM (cleaning, security, waste, catering), ensuring statutory compliance and high service standards in a fast-paced environment.

The role requires delivering strong client relationships, leading diverse teams, and driving improvements with KPIs and governance.

Qualifications

• Experience delivering hard and soft FM services in client-facing environments.
• Strong understanding of H&S, statutory compliance and building services.
• Proven leadership of diverse teams across multiple services.

Responsabilités

• Lead end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering).
• Ensure compliance with regulations, health & safety standards and industry best practice.
• Be primary contact for stakeholders, building strong client relationships.
• Monitor KPIs and SLAs, drive continuous improvement.
• Lead or support small works and project delivery as required.

Connaissances

Hard FM

Soft FM

H&S compliance

Team leadership

Client facing

Description du poste

RG Setsquare is seeking an experienced Facilities Manager to oversee integrated facilities management services at a key site in Templecombe. You will manage hard FM (M&E, compliance, PPM, reactive) and soft FM (cleaning, security, waste, catering), ensuring statutory compliance and high service standards in a fast-paced environment.

The role requires delivering strong client relationships, leading diverse teams, and driving improvements with KPIs and governance.