Client-Facing ER Advisor & HR Consultant (Manchester)

The Portfolio Group; Manchester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Birthday day off

Pension plan

Onsite gym

Life insurance

Job summary

The Portfolio Group in Manchester is seeking an ER Advisor to join its global HR consultancy on a permanent, on-site basis. You will deliver expert consultation via Teams, support clients in formal meetings, and handle investigations, settlements, and disciplinary matters.

Ideal candidates will have degree-level HR or employment-law expertise, strong client service and communication skills, and a calm, impartial approach.

Qualifications

• Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or employee relations.
• Customer service experience.
• Excellent written and oral communication skills with attention to detail.
• Positive, proactive approach in a fast-moving team.

Responsibilities

• Attend client meetings with employees as arranged or support the client to do so.
• Undertake mediation, conciliation and other employment relations services as requested.
• Provide clients with advice on legal position with individuals or groups, maintaining impartiality.
• Deliver prompt, high quality reports within specified timeframes and manage files.
• Meet or exceed hearing targets set by management.
• Aim to secure repeat business for the team.

Skills

Customer service experience

Written and verbal communication

Attention to detail

Client-focused

Team player

Education

Bachelor or equivalent in HR or law or related discipline

Job description

The Portfolio Group in Manchester is seeking an ER Advisor to join its global HR consultancy on a permanent, on-site basis. You will deliver expert consultation via Teams, support clients in formal meetings, and handle investigations, settlements, and disciplinary matters.

Ideal candidates will have degree-level HR or employment-law expertise, strong client service and communication skills, and a calm, impartial approach.