HR Advisor – Employment Law & Client Solutions

The Portfolio Group; Lancashire; On-site; GBP 35,000 - 48,000; Full time

Job summary

The Portfolio Group is partnering with a respected professional services provider to recruit an experienced HR Advisor (People Manager - Professional Services) to deliver expert HR and Employment Law advice to UK clients. You will work with a specialist advisory team, providing guidance via telephone and email, ensuring compliance and practical support tailored to each client.

There are clear opportunities for progression into senior advisory or leadership roles.

Qualifications

• Proven HR advisory experience or leadership in HR processes.
• Strong knowledge of UK employment law and ACAS guidance.
• Proactive, solutions-focused mindset with problem-solving ability.
• Ability to work autonomously in a fast-paced, KPI-driven environment.
• Excellent written and verbal communication skills.

Responsibilities

• Deliver accurate, legally compliant HR and employment law advice with a strong customer focus
• Build trusted, long-term relationships with clients at every interaction
• Meet personal and departmental KPIs and SLAs
• Respond to client queries promptly and professionally within contractual timeframes
• Provide clear options and innovative solutions tailored to each client's business
• Maintain detailed, accurate case notes on internal systems
• Support clients with documentation, implementation guidance, and ad-hoc letter drafting
• Ensure advice aligns with client contracts, policies, and terms & conditions
• Stay up to date with legislative changes, best practice, and ACAS guidance

Skills

HR advisory

HR leadership

UK employment law

ACAS guidance

Problem solving

KPI driven

Communication skills

Autonomy

Detail oriented

MS Office

Case management

Client relationships

Tools

MS Office

Case management systems

Job description

The Portfolio Group is partnering with a respected professional services provider to recruit an experienced HR Advisor (People Manager - Professional Services) to deliver expert HR and Employment Law advice to UK clients. You will work with a specialist advisory team, providing guidance via telephone and email, ensuring compliance and practical support tailored to each client.

There are clear opportunities for progression into senior advisory or leadership roles.