Client Experience Receptionist - Legal Firm (Manchester)

Office Angels; Manchester; On-site; GBP 20,000 - 23,000; Full time

Job summary

Office Angels is recruiting an experienced Receptionist for a legal firm in Manchester. The role is full-time and permanent, focusing on delivering a first-class client experience and supporting the reception and office teams.

You will welcome clients, manage calls, oversee meeting room bookings and assist with general administration and events. The successful candidate will have prior reception experience in a professional services setting and strong communication skills.

Qualifications

• Previous reception and administration experience in a client-facing role in a professional services environment.
• Excellent verbal and written communication skills.
• Proactive with the ability to prioritise tasks efficiently.
• Strong attention to detail and customer service skills.
• Calm, polite and professional demeanor with a solution-focused outlook.

Responsibilities

• Welcoming clients and visitors with warmth and professionalism.
• Answering incoming calls and directing to the right personnel with accurate messages.
• Overseeing meeting room bookings and ensuring details are ready for seamless prep.
• Assisting with general office administration, catering arrangements and tidy reception/meeting areas.
• Supporting planning and execution of marketing events held at the office when needed.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Calm and professional demeanor

Tools

Outlook

Word

Excel

Job description

Office Angels is recruiting an experienced Receptionist for a legal firm in Manchester. The role is full-time and permanent, focusing on delivering a first-class client experience and supporting the reception and office teams.

You will welcome clients, manage calls, oversee meeting room bookings and assist with general administration and events. The successful candidate will have prior reception experience in a professional services setting and strong communication skills.