Client Experience - Placement Year

Bayerische Motoren Werke Aktiengesellschaft; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

27 days holiday (pro rata)

Pension scheme

On-site restaurant

Advantages scheme discounts

Job summary

Rolls-Royce Motor Cars at Goodwood invites a Placement Year student to join the Private Office as Client Experience. You will support delivery of sales initiatives by coordinating client engagement activities and enhancing the customer experience.

You will assist with planning and executing client and prospect events, ensure seamless organisation, and provide day-to-day operational support to regional teams.

Qualifications

• Ability to effectively manage multiple tasks in a fast-paced environment.
• Strong problem-solving and decision-making under pressure.
• Confident communicator with stakeholder relationship skills.
• Proactive, adaptable, and initiative-taking attitude.

Responsibilities

• Support the delivery of Private Office sales initiatives by coordinating client engagement activities and enhancing the customer experience.
• Assist with the planning and execution of client and prospect events, ensuring seamless organisation and stakeholder communication.
• Provide operational support to regional and local Private Office teams, acting as a key contact for day-to-day activities.
• Manage and maintain client data within Salesforce, supporting campaign updates, reporting, and client management processes.
• Coordinate preparation of client visits and specification sessions, including facility readiness, sample management, and logistics support.
• Build relationships with internal stakeholders, agencies, and suppliers while ensuring GDPR compliance and business processes.
• Act as an expert regarding the Commissioning suite client rooms.
• Support the Rolls-Royce Luminary programme and assist with room booking requests, confirmations and movements.

Job description

Job Title: Client Experience - Placement Year

Posting Start Date: 10/4/26

Job Location (Long):

Goodwood, United Kingdom

Job Description:

The Private Office team is responsible for curating world-class experiences that bring the brand to life for clients, prospects, and dealer partners. Combining expertise in client engagement, marketing, operations, and logistics, the department ensures every interaction reflects the craftsmanship, exclusivity, and attention to detail synonymous with Rolls-Royce Motor Cars.

Through the coordination of exclusive events, personalised client visits, data-driven relationship management, and seamless vehicle logistics, the team plays a key role in strengthening customer relationships and supporting commercial success. Working in a highly collaborative environment, the department delivers exceptional experiences that leave a lasting impression while supporting the strategic growth of the Private Office network.

Rolls-Royce Motor Cars, Goodwood - Client Experience - Placement Year (July 2027)

What awaits you?

• Support the delivery of Private Office sales initiatives by coordinating client engagement activities and enhancing the customer experience.
• Assist with the planning and execution of client and prospect events, ensuring seamless organisation and stakeholder communication.
• Provide operational support to regional and local Private Office teams, acting as a key point of contact for day-to-day activities.
• Manage and maintain client data within Salesforce, supporting campaign updates, reporting, and client management processes.
• Coordinate the preparation of client visits and specification sessions, including facility readiness, sample management, and logistics support.
• Build effective relationships with internal stakeholders, agencies, and suppliers while ensuring adherence to GDPR, compliance, and business processes.
• Act as an expert with regards to the Commissioning suite client rooms
• Lend support to members of the team working on the Rolls-Royce Luminary programme
• Support the Operations Manager with room booking requests, confirmations and movements.

What can you bring?

• Ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to think clearly and make sound decisions under pressure.
• Confident communicator who can build positive relationships with a wide range of people.
• Proactive and adaptable, with a willingness to take initiative and embrace new challenges.
• Enthusiastic and energetic personality, bringing a positive attitude to the team.
• Approachable and personable, with a natural ability to make others feel comfortable and engaged.

What can you look forward to?

• Great Pay - A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance - Be part of a supportive and inclusive environment where you can learn, grow, and contribute to the future of luxury automotive excellence.
• Exciting Additional Benefits -You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process include a virtual assessment centre and an in-person interview with the hiring manager.

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing date for applications: Sunday 18th October 2026

Any further questions? Email us on [e-mail]