Client Experience Coordinator

Confidential; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

Confidential in London is seeking a Client Experience Coordinator to deliver five-star service to clients both virtually and in person. The role requires strong customer service and front-of-house experience.

You will manage calls, book meetings, arrange international travel, and support reception duties. Hours are 8:30am to 4:30pm, with office presence three days per week.

Qualifications

• Experience in Reception, Hospitality or Customer Service.
• Ability to provide 5-star service to clients.
• Excellent written and verbal communication skills.
• Highly proficient with Microsoft Office.
• Highly organised with ability to multitask.

Responsibilities

• Provide high levels of Customer Service to all visitors and guests.
• Answer calls in a professional and efficient manner.
• Book meeting and conference rooms.
• Organise international travel and accommodation.
• Front of House duties, including Reception cover.

Skills

Reception

Customer Service

Communication

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

Client Experience Coordinator

London

£34,000 - £40,000

My client are a global firm who are looking for a Client Experience Coordinator to join their team in central London. The successful candidate will be responsible for providing 5-star Customer Service to all clients, both virtually and in-person.

The ideal candidate will need strong customer service and client facing skills, gained from either Reception, Hospitality or Call Centre environments.

As a Client Experience Coordinator your duties will include:

• Provide high levels of Customer Service to all visitors and guests
• Answer all calls in a professional and efficient manner
• Book meeting and conference rooms
• Organise international travel and accommodation
• Front of House duties, including Reception cover

As a Client Experience Coordinator you will have the following skills:

• Previous experience working in Reception, Hospitality or Customer Service
• Previous experience providing a 5-star services to clients
• Excellent written and verbal communication skills
• Highly proficient on Microsoft Office
• Highly organised with the ability to multitask

Working Hours - Monday - Friday 8:30am - 4:30pm

This role requires candidates in the office 3 days per week

Client Experience Coordintor London £34,000 - £40,000

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

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