Client Experience Coordinator

Bis Recruit; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A client-focused recruiting agency seeks a Client Experience Coordinator to manage events and reception duties in Covent Garden, London. The role requires a proactive professional with excellent organizational skills and experience in client interaction, event planning, and invoice processing. Flexibility with working hours is essential, including occasional late evenings for events. Join a supportive team in a vibrant environment that promises varied daily responsibilities, where every day brings new opportunities.

Qualifications

• Must have experience in front-of-house or reception roles, ideally with event coordination exposure.
• Be highly organized, proactive, and confident in managing multiple responsibilities.
• Comfortable working flexible hours, including occasional late evenings for events.

Responsibilities

• Liaise with clients and suppliers to manage the full event lifecycle.
• Be the first point of contact on reception, greeting clients and visitors.
• Process invoices and support building operations.

Skills

Client liaison

Event management

Reception duties

Invoice processing

Communication skills

Organizational skills

Job description

This range is provided by Bis Recruit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bis Recruit

🕘 Shifts on a rota: 8am–4pm, 8:30am–4:30pm, 11am–7pm, with occasional late finishes up to 11pm for events

Are you a people-focused professional who thrives in a front-of-house role and loves the buzz of organising events? This is a fantastic opportunity to join a welcoming team in the heart of Covent Garden as a Client Experience Coordinator.

What you’ll be doing

Events

• Liaise with clients and suppliers to manage the full event lifecycle
• Book and plan events, workshops, and provide AV support in meeting rooms
• Raise invoices and ensure smooth event delivery

Reception

• Be the first point of contact on reception
• Meet and greet clients and visitors with professionalism and warmth
• Answer a busy switchboard and manage the shared inbox

Facilities Coordination

• Process invoices and support building operations
• Open and close the building as required
• Act as Fire Marshal and First Aider (training provided)
• Experienced in front-of-house or reception roles, ideally with event coordination exposure
• Highly organised, proactive, and confident in managing multiple responsibilities
• Comfortable working flexible hours, including occasional late evenings for events
• Someone with an easy commute to Covent Garden

This is a busy, varied role where no two days are the same. You’ll be part of a supportive team, combining reception duties with event organisation in a vibrant central London location.

👉 If you’re ready to bring energy, organization, and a client-first approach to this exciting role, apply today!

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Non-profit Organizations, Retail Apparel and Fashion, and Events Services

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