Client Executive — Aerospace

Marsh Agency; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Marsh Risk in London is seeking a Client Executive to manage a portfolio of large and complex aerospace clients. This hybrid role requires in-office presence at least three days per week, with a focus on building trusted relationships, delivering proactive client service and identifying opportunities to broaden Marsh’s value in the Aerospace domain.

You will collaborate across Marsh to lead projects, deliver tailored client solutions and support growth for the Aviation & Space team, while

Qualifications

• Significant experience in aviation, aerospace insurance.
• A strong understanding of client service, account management and the insurance placement and renewal process.
• Excellent written and verbal communication skills, with the confidence and credibility to influence senior stakeholders.
• Proficiency in Microsoft Excel, Word and Outlook.

Responsibilities

• Manage and grow large and complex aerospace client accounts through strategic and systematic account management.
• Achieve high client retention rates by delivering a proactive, high-quality service proposition.
• Develop trusted relationships with senior client stakeholders, insurers and colleagues across Marsh.
• Build a deep understanding of clients’ businesses, risks, objectives and perspectives, using this insight to identify and deliver relevant solutions.
• Anticipate client challenges and proactively identify opportunities to broaden the support and value Marsh provides.
• Establish clear ownership and accountability across stakeholders, ensuring commitments are delivered effectively.
• Support and motivate colleagues, acting as a role model and contributing to an inclusive, high‑performing team culture.

Skills

Aviation experience

Client relationship

Stakeholder engagement

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

R_371436 Client Executive — Aerospace

We are seeking a talented individual to join our Aerospace team at Marsh Risk. Based in our London Tower Place office, you will be part of our Aviation & Space team, supporting clients across the global aerospace sector. This is a hybrid role with a requirement to work at least three days per week in the office. This is an exciting opportunity for a Client Executive to manage and develop a portfolio of large and complex aerospace clients. You will be responsible for building trusted, long-term relationships, delivering excellent client service, identifying opportunities to broaden the value Marsh provides, and contributing to the continued growth and success of the Aerospace team. Working collaboratively across Marsh, you will help deliver strategic client solutions, lead projects and initiatives, and support a culture of innovation, accountability and continuous improvement.

We Will Rely On You To

• Manage and grow large and complex aerospace client accounts through strategic and systematic account management.
• Achieve high client retention rates by delivering a proactive, high-quality service proposition.
• Develop trusted relationships with senior client stakeholders, insurers and colleagues across Marsh.
• Build a deep understanding of clients’ businesses, risks, objectives and perspectives, using this insight to identify and deliver relevant solutions.
• Anticipate client challenges and proactively identify opportunities to broaden the support and value Marsh provides.
• Establish clear ownership and accountability across stakeholders, ensuring commitments are delivered effectively.
• Support and motivate colleagues, acting as a role model and contributing to an inclusive, high‑performing team culture.

What You Need To Have

• Significant experience in aviation, aerospace insurance
• A strong understanding of client service, account management and the insurance placement and renewal process.
• Excellent written and verbal communication skills, with the confidence and credibility to influence senior stakeholders.
• Proficiency in Microsoft Excel, Word and Outlook.

What Makes You Stand Out

• Experience managing major aerospace, aviation or other complex global client accounts.
• A passion for innovation and the ability to challenge established thinking constructively.
• A growth mindset, supported by sound commercial judgment and logical analysis.
• A collaborative leadership style, with the ability to build cohesion across teams and specialties.

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• You will work with talented colleagues and clients on complex, high-profile risks across the aerospace sector.
• We foster a vibrant and inclusive culture where you can create new solutions and have a positive impact for colleagues, clients and communities.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.