Client Devices Engineer — Hospital IT Support

Belmont Recruitment; Eastbourne; On-site; GBP 28,000 - 36,000; Full time

Job summary

East Sussex Healthcare is offering an initial temporary contract for 3-6 months (with view to extension or permanent for the right candidate) for a Client Devices Engineer. The role is based at Conquest Hospital, St Leonards or Eastbourne DGH, with cross-site work and occasional community site visits.

You will provide second line hardware and software support to PC users and first line LAN support, diagnose faults, maintain inventories, and communicate clearly with colleagues and service users.

Qualifications

• Minimum two years in IT support at 1st–3rd line level.
• Working knowledge of Windows operating systems.

Responsibilities

• Provide second line hardware and software support to PC users
• Provide first line LAN support to service users
• Diagnose and resolve complex hardware and software faults; escalate when needed
• Maintain hardware and software inventories for service users
• Communicate clearly with colleagues and service users to deliver high-quality support

Skills

2nd/3rd line IT support

LAN support

Customer service

Problem solving

Tools

Windows OS

Job description

East Sussex Healthcare is offering an initial temporary contract for 3-6 months (with view to extension or permanent for the right candidate) for a Client Devices Engineer. The role is based at Conquest Hospital, St Leonards or Eastbourne DGH, with cross-site work and occasional community site visits.

You will provide second line hardware and software support to PC users and first line LAN support, diagnose faults, maintain inventories, and communicate clearly with colleagues and service users.