End User Device Engineer

Sherwood Forest Hospitals NHS Foundation Trust; Ilkeston; On-site; GBP 38,000 - 48,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust in Ilkeston is seeking an End User Device Support professional to join the Technical Solutions Strategic Business Unit. The post holder will deliver high quality technical activities for the Local Health Community and ensure excellent customer service by owning and completing tasks.

You will support the EUD Support Manager with development and delivery of technical activities, lead major customer‑focussed projects, and work with clinicians and

Qualifications

• Delivery of high quality technical activities across the Local Health Community.
• Support the EUD Support Manager with development and delivery of technical activities.
• Lead role in delivery of major customer‑focussed projects and programmes.

Responsibilities

• Lead delivery of major customer‑focussed projects and programmes.
• Collaborate with clinicians and managers to identify opportunities to use technology to improve outcomes and efficiency.
• Address ICT issues proactively through best practice ICT processes.

Job description

The post holder will work within the Technical Solutions Strategic Business Unit and will be responsible for the delivery of high quality technical activities across the Local Health Community. This primarily includes ownership and completion of tasks so that our customers receive excellent customer service.

The post holder will support the EUD Support Manager with the development and delivery of technical activities across the local health community to ensure the successful implementation of systems and processes as part of national and local ICT planning. Working with our customers, the post holder will ensure that all ICT related issues are comprehensively and effectively addressed through proactive and best practice ICT processes.

The post holder will take a lead role in the delivery of major customer focussed projects and programmes, focusing on the design, development and delivery of fit for purpose technical activities as necessary to support current and potential stakeholder requirements.

The post holder will be responsible for working with clinicians and managers to identify opportunities to use technology as an enabler to drive innovation and improvements in service provision, clinical outcomes and business efficiency, enabling healthcare professionals to access, interpret and make better use of available information sources.

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.

We have an open, inclusive and diverse culture and we would like you to be part of the team.

Role

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

For further details / informal visits contact: Name: Jas Sahota Job title: End User Device Support Manager Email address: [e-mail] Telephone number: 0115 8838807