Field Service Deployment Engineer

Quality Personnel; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare cover

Pension scheme

Life insurance

Company car (if eligible)

Employee Assistance Programme

Income protection

Gym benefits

Cycle to Work Scheme

Job summary

Milton Keynes is the base for a 6-month fixed-term Field Service Deployment Engineer role within a leading healthcare technology setting. You will perform planned IT deployment activities, upgrade systems, image imaging, configure hardware and software, and support data migration across the installed base of analysers.

The role requires hands-on IT work in customer environments, strong troubleshooting skills, and the ability to travel to UK sites.

Qualifications

• 2+ years' experience in 2nd Line IT Support or equivalent.
• Experience with field-based IT support.
• Experience with OS deployment, imaging, configuration and troubleshooting.
• Experience installing, replacing and commissioning PC hardware.
• Understanding of networking fundamentals, IP addressing and connectivity troubleshooting.
• Experience with data backup, migration and restoration.
• Strong IT infrastructure and end-user technology knowledge.
• Excellent written and verbal communication skills.
• Strong technical troubleshooting and problem-solving abilities.
• Willingness to travel.
• Full UK driving licence.

Responsibilities

• As part of the Field Service team, carry out planned field-based IT deployment activities across customer sites.
• Ensure systems are upgraded, configured and maintained with minimal disruption to laboratory operations.
• Travel to customer sites across the UK as required.
• Collaborate with Field Service Engineers, Technical Support and Product Management to support deployments.
• Liaise directly with customers and provide professional technical support.

Skills

2nd Line IT Support

Field IT Support

OS Deployment

Imaging

PC Hardware

Networking Basics

Data Backup

Communication

Travel Flexibility

Driving Licence

Job description

Milton Keynes | 6 Month FTC | Field Based

Make a Difference in Healthcare Technology

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

• Windows operating system upgrades and security patch remediation
• System imaging, reimaging and configuration
• IT hardware installation, replacement and commissioning
• Software installation and configuration
• Data backup, migration and restoration
• System validation and troubleshooting
• Supporting IT infrastructure and end-user technology
• Working closely with Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers and providing professional technical support
• Travelling to customer sites across the UK as required

About You

We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

• 2+ years' experience in 2nd Line IT Support or an equivalent IT role
• Strong experience providing field-based IT support
• Experience with operating system deployment, imaging, configuration and troubleshooting
• Proven experience installing, replacing and commissioning PC hardware
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong IT infrastructure and end-user technology knowledge
• Excellent written and verbal communication skills
• Strong technical troubleshooting and problem-solving abilities
• A flexible approach to work and willingness to travel
• A full UK driving licence

What’s on Offer

• 6-month fixed-term contract
• 28 days' holiday plus public bank holidays
• Pension scheme
• Life insurance
• Eligibility for company bonus payments
• Income protection
• Gym benefits
• Employee Assistance Programme
• Healthcare cover
• Flexible and hybrid working
• Cycle to Work Scheme (if eligible)
• Salary Sacrifice Car Scheme
• Company car (if eligible)

Why Join?

This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC. If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.