Client Coordinator & Office Admin (Hybrid, Part-Time)

Prime Property Surveyors Ltd; North East; Hybrid; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Hybrid working arrangements

25 days annual leave pro rata

Pension with employer contributions up

Job summary

Prime Property Surveyors Ltd, a Newcastle-based surveying practice, seeks an organised Business Administrator/Client Coordinator for part-time hours. You will be a key contact between clients and surveyors, ensuring enquiries are followed up and surveys booked efficiently.

The role requires strong organisation, phone professionalism and a proactive approach, with potential to grow responsibilities as the business expands.

Qualifications

• Extremely organised with the ability to manage multiple priorities and deadlines.
• Confident, friendly and professional on the telephone.
• Comfortable dealing with clients and following up enquiries.
• Proactive with ability to take ownership of tasks.
• Experience using CRM systems, Microsoft Office and emails.

Responsibilities

• Answer incoming calls and manage client enquiries.
• Follow up quotations by phone and email to convert enquiries into bookings.
• Book surveys and coordinate access with clients, agents and vendors.
• Manage surveyors diaries and allocate appointments efficiently.
• Maintain accurate client records in the CRM.

Skills

Organised

Customer-facing

Phone etiquette

Ownership of tasks

CRM experience

Tools

CRM systems

Microsoft Office

Spreadsheets

Job description

Prime Property Surveyors Ltd, a Newcastle-based surveying practice, seeks an organised Business Administrator/Client Coordinator for part-time hours. You will be a key contact between clients and surveyors, ensuring enquiries are followed up and surveys booked efficiently.

The role requires strong organisation, phone professionalism and a proactive approach, with potential to grow responsibilities as the business expands.