Client Care Team Leader - Veterinary Practice

IVC Evidensia Group; Ringwood; In loco; GBP 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday entitlement

Birthday off

Family-friendly policies

Healthcare plan

Pension

Vet care discount

Green car scheme

Descrizione del lavoro

inspiring vet care in Ringwood, Hampshire, is seeking an organised Client Care Team Leader for our Southern Counties hospital on a full-time permanent basis. You will lead the Client Care Administration team and work closely with the Client Care Manager to ensure smooth daily operations and exceptional client service.

This hands-on role offers Mon-Fri 8am-5pm, a welcoming, supportive team, progression opportunities within client care and practice leadership, and extensive benefits including

Competenze

• No formal qualifications listed in the ad.

Mansioni

• Lead and coordinate the Client Care Administration team.
• Act as first point of contact for operational queries and support colleagues.
• Prioritise workloads and ensure key tasks are completed efficiently.
• Maintain appropriate team coverage and raise resourcing concerns with the Client Care Manager.
• Support induction and onboarding of new Client Care Administrators.
• Promote a positive, professional and collaborative team environment.
• Facilitate clear communication between Client Care, clinical teams and other departments.
• Identify recurring operational issues and help improve processes.

Descrizione del lavoro

inspiring vet care in Ringwood, Hampshire, is seeking an organised Client Care Team Leader for our Southern Counties hospital on a full-time permanent basis. You will lead the Client Care Administration team and work closely with the Client Care Manager to ensure smooth daily operations and exceptional client service.

This hands-on role offers Mon-Fri 8am-5pm, a welcoming, supportive team, progression opportunities within client care and practice leadership, and extensive benefits including