Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; Reading; On-site; GBP 27,000; Full time

Job summary

A leading healthcare organization in Reading seeks a full-time client support professional to provide administrative assistance and engage with clients on their journey to informed care. The role promises a supportive team environment, comprehensive training, and an attractive benefits package, including flexible scheduling and development opportunities.

Benefits

Financial Rewards

Career Development

Health and Wellness

Work-Life Balance

Qualifications

• Prior healthcare experience is desirable but not essential.
• Strong communication and interpersonal skills are important.

Responsibilities

• Handle administrative tasks such as phone consultations, data processing, and reception duties.
• Serve as the first point of contact for clients, providing essential support and guidance.

Skills

Administrative skills

Client interaction

Compassion

Job description

Location: Reading/Chesham

Contract Type: Permanent

Hours: Full time, 37.5 hours per week

Salary: £26,976.16

Please note: For this role, you must be able to drive as it is a Reading/Chesham split role.

Role Overview: Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care.

Join our team as the first point of contact for our clients, handling administrative tasks such as phone consultations, data processing, and reception duties to ensure seamless client care. You will interact with clients in person and over the phone, providing essential support and guidance throughout their journey.

Team Environment: Work in a supportive environment alongside clinical and non-clinical colleagues, playing a key role in helping clients make informed reproductive choices. Prior healthcare experience is desirable but not essential, as comprehensive training is provided at our Oxford Regional Treatment Centre.

If you are eager to apply your administrative skills in a meaningful way, we would love to hear from you!

For more information, please refer to the job description: Job Description PDF

What’s in it for you?

Benefits: In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package:

• Financial Rewards: Travel reimbursement outside of your base location, up to 5% employer pension contribution, and perks through Blue Light card.
• Career Development: Opportunities for training such as Mental Health First Aider, accredited apprenticeship programs, and potential career progression.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for GP consultations, and Mental Health First Aiders.
• Work-Life Balance: Flexible schedule, Birthday Bonus day off, and family-friendly benefits.