Pharmacy Care Coordinator Mid Chiltern Primary Care Network

NHS; Chesham Bois; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity for a Pharmacy Care Coordinator at NHS, where you will work within a dynamic Clinical Pharmacist team. Your role includes booking patients into various pharmacy clinics, managing patient recalls, and providing essential support to the healthcare team. Ideal candidates should possess strong organizational and communication skills, and be committed to delivering high-quality patient care.

Benefits

33 days annual leave inclusive of bank holidays

Employee Assistance Programme 24/7 Support

Qualifications

• Relevant qualification such as NVQ 3 required.
• Strong organizational and communication skills necessary.
• Experience in a healthcare setting preferred.

Responsibilities

• Book patients into various pharmacy clinics and manage tasks.
• Support Learning Disability patients with their annual reviews.
• Manage cancer review recalls and other patient communications.

Skills

Organisational skills

Communication skills

Administrative skills

Ability to multi-task

Education

NVQ 3 or equivalent

Tools

Microsoft Office Suite

Clinical system (e.g., Emis)

Job description

Pharmacy Care Coordinator Mid Chiltern Primary Care Network

Salary: Starting salary from £24,500 per annum dependant on experience

Working hours: 37.5 hours per week covering core network hours

33 days annual leave inclusive of bank holidays

Employee Assistance Programme 24/7 Support

Please visit our website and find out more about our PCN, the staff that work for us and the services we provide to our local community-About Us - Mid Chiltern PCN- www.midchilternpcn.nhs.uk

Main duties of the job

Mid Chiltern Primary Care Network have an exciting opportunity for a Pharmacy Care Coordinator to work within our dynamic Clinical Pharmacist team.

An exciting opportunity has arisen for a Pharmacy Care Coordinator to join our already established, growing, and committed PCN team in providing additional care and services across our patient population.

Mid Chiltern Practices

Rectory Meadow Surgery

Amersham Health Centre

Prospect House Surgery

The successful candidate will possess strong organisational, administrative and communication skills with the ability to multi-task. You will need to demonstrate that you have a compassionate nature with drive for achieving high quality, safe care. You must be a conscientious, self-motivated individual with a methodical manner and the ability to work well on their own as well as part of a multi-disciplinary team.

The successful candidate will be joining a thriving existing PCN team of pharmacy technicians and clinical pharmacists and be an integral part of the team when it comes to delivering the best patient care.

About us

About FedBucks

FedBucks is a not-for-profit GP federation of 46 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

FedBucks is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment and to uphold the organisations safeguarding policies and procedures at all times.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Job responsibilities

Primary Duties and Areas of Responsibility

Supporting the clinical pharmacists and pharmacy technicians by

• Booking patients into various pharmacy clinics, such as BP, asthma, diabetes, medication monitoring, medication reviews
• Dealing with tasks that come into the shared mailbox
• Booking patients in for their COVID and flu vaccinations
• Managing clinics throughout the year for the team

Support Learning disability patients, maintaining contact and inviting them in for their annual review

Manage cancer review recalls and deal with invites for reviews for

3-month discussions and 12-month reviews

Breast screening DNA

New diagnosed patients

Person Specification

Personal Attributes

• Core values consistent with a patient and family centred approach to care
• Demonstrate professional, appropriate, effective and tactful communication skills
• Able to work under pressure and prioritise tasks to ensure urgent work is completed on time
• Builds credibility personal and organisational and rapport quickly
• Able to communicate effectively and engage with individuals from other agencies, including patients and the public
• Ability to travel between sites in a timely manner if required

Qualifications

• NVQ 3 or equivalent and/or relevant basic first level professional qualification

Experience

• Able to prioritise and manage own workload
• Able to work as part of a team
• Excellent interpersonal skills
• Excellent organisational and administration skills
• Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes
• Experience handling confidential/sensitive information
• Experience of providing advice/signposting to service users
• Knowledge of Microsoft Office suite
• Use of clinical system such as Emis.
• Experience of using technology and digital tools to support health and wellbeing
• Knowledge of Information Governance and data quality
• Understanding of health and social care processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.