Client Campaign Lead for Direct Mail & Data

Arcane Direct Marketing Ltd.; Birmingham; On-site; GBP 25,000 - 40,000; Full time

Job summary

Arcane Direct Marketing Ltd. is seeking an Account Manager for a full-time, on-site role based in Birmingham.

You will manage client relationships and oversee mailing campaigns from briefing to delivery, ensuring timelines, budgets and quality standards are met. The role requires coordinating with design, data, and fulfilment teams, preparing proposals, and providing regular client updates and recommendations.

Qualifications

• Strong client relationship management and communication skills.
• Basic understanding of direct marketing processes, including design, data handling, personalisation and fulfilment.
• Good organisational and time-management skills.
• Strong written and verbal communication with attention to detail in data handling and reporting.
• Proficiency with standard office and CRM software; comfortable working with data in spreadsheets.

Responsibilities

• Manage client relationships and oversee mailing campaigns from briefing through to successful delivery.
• Ensure projects meet agreed timelines, budgets and quality standards.
• Discuss and understand client requirements and coordinate with internal teams on design, data and fulfilment.
• Provide regular updates and recommendations to clients.
• Prepare proposals and quotations, track campaign performance, resolve issues, and identify opportunities to enhance service.

Skills

Client relationship management

Communication skills

Organisation & time-management

Attention to detail

Data handling & CRM software

Tools

CRM software

Job description

Arcane Direct Marketing Ltd. is seeking an Account Manager for a full-time, on-site role based in Birmingham.

You will manage client relationships and oversee mailing campaigns from briefing to delivery, ensuring timelines, budgets and quality standards are met. The role requires coordinating with design, data, and fulfilment teams, preparing proposals, and providing regular client updates and recommendations.