Client Administration Secretary

TN United Kingdom; Orpington; On-site; GBP 20,000 - 30,000; Part time

Job summary

A reputable regional law firm is seeking a Client Administration Secretary to join their Estate Administration team in Orpington. This part-time role offers a fantastic opportunity for an experienced secretary or administrator to thrive in a supportive environment. You will be integral in onboarding clients dealing with probate and estate matters, ensuring a seamless service through effective communication and organization. Join a collaborative team that values your contributions and supports your professional development, making a significant impact in a structured, client-focused environment.

Qualifications

• Previous secretarial or administrative experience in a legal setting.
• Ability to handle sensitive matters with professionalism.

Responsibilities

• Manage incoming enquiries and provide first-line communication.
• Conduct compliance checks and open new client matters.

Skills

Organizational Skills

Communication Skills

Client Interaction

Legal Case Management Tools

Tools

Practice Management System

Compliance Tools

Job description

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Client Administration Secretary, Orpington

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Client:

Location:

Orpington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

799391d4b518

Job Views:

8

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Client Administration Secretary - Estate Administration (Part-Time) | Orpington | Reputable Regional Law Firm
TSR Legal, a specialist legal recruitment consultancy, is pleased to be working with a respected and well-established law firm in Orpington to recruit a Client Administration Secretary to join their expanding Estate Administration team on a part-time basis.
This is an excellent opportunity for an experienced secretary or administrator to contribute to a thriving, supportive department known for its collaborative, partner-led structure and client-focused approach.
The Opportunity
In this client-facing administrative role, you will play a vital part in the smooth onboarding and support of clients dealing with probate and estate matters. The team provides expert guidance in estate and trust administration and works closely with other departments to deliver a seamless service.
This role is ideal for someone who enjoys client interaction, is highly organised, and thrives in a structured, team-oriented environment.
Key Responsibilities

• Manage all incoming enquiries from new clients and provide clear, professional first-line communication
• Send client care documentation and coordinate initial client meetings
• Conduct compliance checks, including Smartsearch and other client due diligence procedures
• Open new client matters using the Practice Management System
• Prepare and process file closures and ensure correct archiving procedures are followed
• Liaise with internal teams and partners to support the day-to-day flow of estate administration work

About You

• Previous secretarial or administrative experience within a legal setting, ideally in estate administration or private client
• Highly organised, methodical, and capable of handling sensitive matters with professionalism
• Strong communication skills and the ability to deal empathetically with clients
• Confident using legal case management and compliance tools (training can be provided)
• A proactive team player with a positive attitude and a keen eye for detail

About the Team
You'll join a supportive and collaborative Estate Administration team that works with a diverse client base. The department benefits from a partner-led approach and a flexible team structure designed to support development at every level. Work is allocated based on experience and capacity, and colleagues across departments are encouraged to collaborate in an open and welcoming environment.
How to Apply
To express your interest in this position, or to find out more, please contact Rachel Phillips at TSR Legal : / 02920 388100