Administrative Coordinator - Work From Home

TN United Kingdom; London; Remote; GBP 25,000; Full time

Job summary

An exciting opportunity has arisen for an Administrative Coordinator to join a forward-thinking organization focused on autism services. This remote role offers a chance to make a meaningful impact by supporting the Autism Assessment Service. The ideal candidate will possess exceptional administrative skills, a passion for psychology, and the ability to build strong relationships with clients and stakeholders. With a commitment to excellence and a supportive work environment, this position allows you to thrive while contributing to the well-being of individuals and families. Enjoy a balanced work-life with no weekends or bank holidays, along with competitive benefits.

Benefits

23 days holiday plus bank holidays

Pension

24-hour Employee Assistance Programme

Qualifications

• Passion for psychology and strong administrative skills are essential.
• Exceptional interpersonal skills and attention to detail required.

Responsibilities

• Coordinate appointments and manage client information effectively.
• Ensure compliance with legal standards and contribute to process improvements.

Skills

IT Skills (Microsoft, Accounts Packages, Databases)

Administrative Skills

Interpersonal Skills

Organizational Skills

Customer Service Commitment

Multitasking

Problem-Solving

Empathy

Flexibility

Resilience

Education

A Level

Job description

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Administrative Coordinator - Work From Home, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

218224bdb590

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

An excellent and varied opportunity has arisen for an Administrative Coordinator. This is a remote working position within an Autism service. Our client is committed to excellence and meeting the highest levels of NICE guidelines. They have built a multi-disciplinary team including 5 autism specialists to meet individual patient needs.

About the company: Our client currently has clinics in Hertfordshire and Kent and is rapidly expanding. They focus on providing the best representation for psychologists and ensuring access to specialist assessments, reports, and treatment quickly and cost-effectively.

About the role: The Administrative Coordinator will support the Autism Assessment Service, ensuring high standards of customer service. The role requires coordination, organization, attention to detail, and relationship-building to ensure appointments, assessments, and invoicing are handled efficiently.

Responsibilities include:

• Booking and recording appointments
• Updating stakeholders on progress
• Capturing and recording client information
• Ensuring information accuracy and completeness
• Liaising with patients to gather detailed personal information
• Proofreading and formatting confidential reports
• Ensuring compliance with legal and procedural standards
• Contributing to process improvements
• Building relationships with stakeholders
• Achieving targets and KPIs
• Managing client information in CRM systems
• Processing billing information
• Performing other tasks as assigned

Candidate requirements:

• Passion for psychology
• Good IT skills (Microsoft, Accounts Packages, databases)
• Minimum education: A level
• Exceptional administrative skills
• Strong interpersonal and rapport-building skills
• Excellent telephone manner
• Organizational and planning skills with attention to detail
• Commitment to customer service
• Multitasking and problem-solving abilities
• Empathy for clients and families
• Self-motivated and flexible attitude
• Ability to handle confidential information sensitively
• Ability to work independently and in a team
• Resilience under pressure and meeting deadlines

Hours & Rewards: The role is remote, 9am-5pm, with no weekends or bank holidays. Salary is £25,000/year, with benefits including 23 days holiday plus bank holidays, pension, and 24-hour Employee Assistance Programme.