Client Acquisition Director

Ricoh UK; Greater London; On-site; GBP 110,091 - 132,109; Full time

Job summary

A leading technology solutions provider is seeking a Senior Client Acquisition Director to secure new enterprise customers in the UK. This strategic role involves developing account acquisition strategies, leading multi-country sales pursuits, and engaging with C-suite stakeholders. The ideal candidate will have over 7 years of experience in enterprise account acquisition, alongside strong commercial acumen and stakeholder management skills. Join a renowned firm at the forefront of digital transformation, with significant growth opportunities.

Qualifications

• 7+ years of experience in enterprise account acquisition with a focus on new-logo wins.
• Experience in consultative, value-based selling with large enterprises.
• Proven success in leading multi-country sales pursuits.

Responsibilities

• Own acquisition of large international enterprise accounts.
• Develop account acquisition strategies aligned to customer goals.
• Lead multi-country sales pursuit teams and negotiations.

Skills

C-suite engagement

Commercial acumen

Stakeholder management

Education

Bachelor’s degree or equivalent

Job description

Ricoh is seeking a senior, results‑driven Client Acquisition Director to win new international enterprise customers headquartered in the UK. This is a strategic, new‑business role focused on securing high‑value, multi‑country enterprise accounts and positioning Ricoh as a long‑term digital transformation partner.

The role

You will be accountable for acquiring large, complex enterprise clients based in the UK, typically with total contract values of $10m+, across Ricoh’s full portfolio including Managed Print Services, IT Services, Workplace Experience, and Business Process Automation. Operating in a global matrix, you’ll lead pursuit strategy, engage C‑suite stakeholders, and orchestrate cross‑functional teams to deliver high‑impact wins.

Key responsibilities

• Own new‑logo acquisition of large, strategic international enterprise accounts headquartered in the UK, including major multinational organisations
• Identify, pursue, and close high‑value global opportunities, growing Ricoh’s market share and long‑term revenue
• Develop and execute account acquisition strategies aligned to customers’ digital transformation goals
• Build trusted relationships with senior stakeholders across IT, Finance, Operations, Procurement, and Corporate Real Estate
• Lead complex, multi‑country sales pursuits across Ricoh’s full solution portfolio
• Coordinate and lead virtual, cross‑functional global teams including sales, technology SMEs, solution architects, and portfolio leaders
• Lead complex commercial and contractual negotiations with global procurement and legal teams
• Provide thought leadership and market insight, bringing a consultative and challenger mindset to customer engagements
• Maintain accountability to senior internal stakeholders through clear reporting, forecasting, and governance
• Contribute to wider sales and growth initiatives as required

What success looks like

• Delivery of a robust account acquisition plan for the UK
• Consistent pipeline development and conversion of high‑value enterprise opportunities
• International enterprise wins typically valued at $10m+ per annum
• Strong executive‑level relationships within target accounts
• Effective leadership of regional and global pursuit teams in a matrix environment

What you bring

Experience

• 7+ years enterprise account acquisition, focused on new‑logo wins
• 5+ years consultative, value‑based selling
• Proven success selling to large international enterprises in complex environments
• Experience leading multi‑country pursuits
• Comfortable operating across global time zones and cultures

Skills & capabilities

• Executive presence and credible C‑suite engagement
• Deep understanding of managed services, IT services, workplace and digital transformation
• Strong commercial and financial acumen
• Ability to influence without direct authority
• Excellent stakeholder management and cultural agility

Education

• Bachelor’s degree or equivalent

Why Ricoh

At Ricoh, we help organisations transform the way they work through innovative technology and services. You’ll join a globally recognised brand with the scale, ambition, and portfolio to win at enterprise level, and the opportunity to shape significant, long‑term client relationships.