Site Services Manager: Drive Excellence & Team Growth

Ricoh UK; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

Volunteering initiatives

Flexible working hours

Job summary

Ricoh UK is seeking a dedicated professional to deliver high-quality business process services based in Nottingham. You will solve operational issues while managing relationships and expectations to ensure customer satisfaction. Coaching and developing the team is essential to promote a high-performing culture.

In return, Ricoh offers a supportive work environment that values personal growth, purpose-driven initiatives, and equitable rewards. If you're ready to contribute to a meaningful job, apply now!

Qualifications

• Ability to ensure customer confidentiality and meet SLA and KPIs.
• Experience in providing accurate management information for performance indicators.
• Competent in stock level management of consumables.

Responsibilities

• Deliver business process service ensuring customer satisfaction.
• Solve operational problems efficiently.
• Build user relationships and manage customer expectations.
• Create an engaged workforce through coaching and development.
• Maintain site procedures and compliance with Ricoh standards.

Skills

Customer relationship management

Problem-solving

Team development

EHS compliance

Financial reporting

Job description

Ricoh UK is seeking a dedicated professional to deliver high-quality business process services based in Nottingham. You will solve operational issues while managing relationships and expectations to ensure customer satisfaction. Coaching and developing the team is essential to promote a high-performing culture.

In return, Ricoh offers a supportive work environment that values personal growth, purpose-driven initiatives, and equitable rewards. If you're ready to contribute to a meaningful job, apply now!