Client Accounts & Projects Lead

Trinity Commercial; Hereford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Career development opportunities

Job summary

Trinity Commercial in Hereford is seeking a Client Account Executive to own and manage client accounts from enquiry to completion. You will coordinate quotations, schedule engineers, and keep clients updated while delivering work to a high standard.

This varied role requires strong communication, organisational skills and the ability to build long-term client relationships while liaising with customers, engineers and internal teams.

Qualifications

• Experience in client account management, customer service, contract management or project coordination.
• Excellent communication and relationship-building skills.
• Organised, proactive and able to work independently.
• Willingness to develop and progress your career.

Responsibilities

• Manage a portfolio of client accounts and build strong relationships.
• Be the main point of contact for clients throughout works.
• Take ownership of jobs from enquiry to completion.
• Prepare quotations and follow through to approval.
• Coordinate works, scheduling engineers and updates to clients.
• Travel nationally for customer meetings and sites.
• Maintain accurate customer and project records.
• Support the customer experience and meet deadlines.

Skills

Client account management

Customer service

Project coordination

Contract management

Communication skills

Job description

Trinity Commercial in Hereford is seeking a Client Account Executive to own and manage client accounts from enquiry to completion. You will coordinate quotations, schedule engineers, and keep clients updated while delivering work to a high standard.

This varied role requires strong communication, organisational skills and the ability to build long-term client relationships while liaising with customers, engineers and internal teams.