Client Account Manager, Mid-Market

Reddit, Inc.; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a motivated Client Account Manager to join its dynamic sales team in London. This role involves collaborating with Client Partners to help clients achieve their marketing goals on a rapidly growing platform. You will manage relationships with advertising partners, lead campaign launches, and provide strategic insights to enhance performance. The ideal candidate will have a strong background in advertising sales, exceptional communication skills, and a knack for upselling. Join this exciting opportunity to make a significant impact in a vibrant environment that values creativity and collaboration.

Benefits

Group Personal Pension Scheme with Employer match

Private Medical and Dental Scheme

Income Replacement Programs

Family Planning Support

Mental Health & Coaching Benefits

Bike to Work scheme

Flexible Vacation & Reddit Global Days Off

Qualifications

• 4-7 years of experience in advertising sales and account management.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Exceptional communication and interpersonal skills.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Manage relationships with advertising partners to drive revenue growth.
• Dive deep into campaign performance data to develop KPI-driven recommendations.

Skills

Advertising Sales

Account Management

Customer Marketing Funnel

Upselling

Communication Skills

Analytical Skills

Interpersonal Skills

Attention to Detail

Education

BA / BS degree or equivalent work experience

Tools

Excel

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com .

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in London! As a Client Account Manager, you will closely collaborate with your Client Partners on to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our London office at least 3 days per week.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Strategically identify and pitch upsell opportunities to clients to contribute to account growth
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions
• Mentor and train other team members

Required Qualifications:

• 4-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience
• Group Personal Pension Scheme with Employer match
• Private Medical and Dental Scheme
• Income Replacement Programs
• Family Planning Support
• Mental Health & Coaching Benefits
• Bike to Work scheme
• Flexible Vacation & Reddit Global Days Off

#LI-Hybrid #LI-RC1

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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