Client Account Manager

TN United Kingdom; Eastleigh; On-site; GBP 28,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Client Account Manager, der leidenschaftlich daran interessiert ist, den besten Service für Kunden im Luxusbereich anzubieten. In dieser Rolle verwalten Sie eine eigene Kundenbasis und stellen sicher, dass alle Anfragen zeitnah bearbeitet werden. Das Unternehmen bietet ein unterstützendes Umfeld mit hervorragenden Schulungsmöglichkeiten und einem freundlichen Team. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten verfügen und ein Auge für Details haben, könnte dies die perfekte Gelegenheit für Sie sein, Teil eines wachsenden Unternehmens zu werden.

Benefits

Kostenloses Parken

Schulungen

Unterstützendes Management

Qualifications

• Erfahrung in einer ähnlichen Rolle ist erforderlich.
• Fähigkeit, mehrere Aufgaben gleichzeitig zu bewältigen.

Responsibilities

• Verwaltung einer eigenen Kundenbasis von 50-60 Kunden.
• Bearbeitung von Anfragen und Problemen per Telefon und E-Mail.
• Bereitstellung eines Supportdienstes außerhalb der regulären Arbeitszeiten.

Skills

Kommunikationsfähigkeiten

Aufmerksamkeit für Details

IT-Kenntnisse (MS Office)

Multitasking

Teamarbeit

Kundenservice

Job description

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Our client are world leaders in their industry with an excellent reputation and who offer impeccable service to their clients, are currently looking to recruit a Client Account Manager to join their team. This is an excellent opportunity to join a proactive and progressive company that are expanding and constantly seeking to improve the bespoke service they provide to their clients which are from the luxury sector. They have long standing relationships with their clients and have become the preferred supplier in their industry. The company offers excellent training, a friendly team environment where you are a person as opposed to a number and where most of the team have been with the company 5 years +. They have free parking, a beautiful working environment and a supportive management team.

Role: Client Account Manager Where: Outskirts of Eastleigh - Fully on-site Salary: To £28,000pa whilst in the training period with a higher salary once fully trained and full client base of c£40,000pa

Responsibilities will include:

• Managing your own client base of between 50 - 60 clients once fully trained
• Dealing with enquires and queries via telephone and email
• Ensuring your clients are kept up to date with information
• Management of client files
• Dealing with any issues that may arise and finding solutions
• Rectifying any issues with delayed shipments and liaising with couriers
• Arranging collections and returns when required
• Providing an out of hours support service
• General support as required

You will need:

• Excellent communication skills both verbal and written
• Previous experience in a similar role
• To be passionate about offering the best possible service to clients
• Excellent attention to detail
• High standards of presentation in your work
• The ability to multi-task
• The ability to work as part of a team
• To be hardworking and reliable
• A 'can do' attitude and a positive outlook
• Confident IT skills including MS Office

A driving license and your own transport due to the location of the office is essential.

If this role sounds of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.