Client Account Manager

Symphony Group PLC; Cambridge; On-site; GBP 35,000 - 50,000; Full time

Job summary

Symphony Group PLC is seeking a Client Account Manager to cover Cambridgeshire with occasional overnight stays. The role focuses on producing specifications for mixed tenure new build developments and refurbishments, and building strong relationships with key teams in the Social Housing sector.

The ideal candidate will travel within the region and possess strong Excel/PowerPoint skills. The company is a leading UK manufacturer of kitchen, bedroom and bathroom fitted furniture, seeking top

Qualifications

• Ability to manage diary and time efficiently.
• Confident communication with all levels from operatives to Directors.
• Team player with a proactive attitude.
• Ability to work under pressure and meet deadlines.
• Computer literacy with PowerPoint and Excel.
• Self-motivated and presentable.
• Full UK driving licence for regional and UK travel.

Responsibilities

• Create specifications for mixed tenure new build schemes with Development and Sales Managers.
• Develop and grow relationships with Client Maintenance and Development teams.
• Forecast pipeline for secured new build work and planned refurbishment projects.
• Conduct factory and Marketing Suite tours at Head Office to demonstrate services and products.
• Produce monthly reports on opportunities and sales.
• Maintain customer records and manage the quotation tender process.

Skills

PowerPoint

Excel

Communication

Time management

Driving licence

Job description

• Location: Cambridge, Cambridgeshire, United Kingdom

A vacancy has arisen within the Client Team for a Client Account Manager covering the Cambridgeshire areas. The role could also involve occasional overnight stays and the ideal candidate must be located in the Cambridge area within a 40 mile radius.

The successful candidate will be responsible for producing specifications for new and existing clients relating to mixed tenure new build developments, and planned refurbishments schemes.

As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, our clienthave had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. Theyare currently seeking the very best people, to further strengthen theirposition within the industry by appointing dedicated individuals to share in theirsuccess.

As a Client Account Manager, your key responsibilities will include:

• Working closely with Development and Sales Managers/Directors and Architects within the Social Housing market to create specifications for mixed tenure new build schemes to help meet clients’ budgets. Once approved the live Developments will be passed onto the Contractor or Skyline Teams to look after the running of the sites.
• Developing and growing relationships with key personnel within the Client Maintenance, and Development teams.
• Building a pipeline of New Build Developments and Specification for Clients within the Social Housing sector.
• Forecasting pipeline for secured new build work passed onto the Contractor or Special Projects teams, as well as the planned refurbishment works.
• Conducting Factory and Marketing Suite tours at Head Office to demonstrate the service and products that our client can provide.
• Producing monthly reports on all opportunities and sales.
• Maintain customer contact details to ensure customer records are kept up to date.
• Manage/control the quotation tender process for new businesses.

As aClient Account Manager, you must be:

• Able to manage your own diary and time efficiently and effectively.
• Able to communicate confidently with people at all levels from site operative to Director.
• Willing to work as part of a dynamic team.
• Able to work under pressure to maintain deadlines.
• Computer literate, with good PowerPoint and Excel skills.
• Self-motivated and enthusiastic.
• Professionally presentable at all times.

As aClient Account Manager, you will also have:

• Knowledge of the industry, company’s terms of trading, range of manufactured and bought out products and all major competitors.
• An understanding of the Social Housing Market.
• Excellent organisational and administrative skills.
• The ability to “think outside the box” to find solutions.
• A full UK driving licence as you will be required to travel within the region and to other parts of the UK as required.

This position will be rewarded with a competitive salary, however in order for you application to be taken further please state your required salary.