Furniture Account Manager

O&A Careers; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A furniture consultancy firm is seeking a motivated individual to manage client orders from brief to handover. This role involves creating presentations, managing relationships with clients and stakeholders, and ensuring projects are completed on time and within budget. The ideal candidate possesses excellent organizational skills, MS Office proficiency, and experience in account management within the furniture or design sector. A friendly and sociable office environment awaits the successful applicant.

Qualifications

• Experience in account management or sales support in the furniture or design industry.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage order process from appointment to handover.
• Key contact for clients and stakeholders during the process.
• Create presentations according to design standards.

Skills

MS Office skills (Word, PowerPoint, Excel)

Account management or sales support experience

Excellent written English

Strong organizational skills

Ability to manage time effectively

Ability to build relationships

Excellent presentation skills

Job description

You will be responsible for looking after your clients furniture requirements, taking complete responsibility for the process from initial brief to project handover. You will support the client through options, decision-making and deadlines to deliver a successful project on time, within the agreed budget and meeting the agreed project KPIs.

The successful candidate will be highly personable and self-motivated with excellent time management skills and a keen eye for detail.

Responsibilities and Accountabilities

• Manage order process from appointment to handover on site
• Key point of contact for client and other stakeholders throughout the consultative process
• Create presentations adhering to company design standards
• Organise samples according to the agreed mock up process
• Attend product training at least twice a month
• Put together product options in line with clients design brief and budget
• Get pricing from suppliers and negotiate best terms for the project
• Create quotes that are accurate and follow the agreed process
• Confidently and independently run a client meeting in their offices or on site
• Show proactivity in problem solving
• Communicate clearly with clients throughout the project
• Communicate clearly with suppliers to ensure pricing, specification and deadlines are met
• Communicate clearly and openly with colleagues
• Present in company meetings and sales meetings
• Deliver the agreed sales target

Experience & Skills

• Good MS office skills inc, Word, Powerpoint and Excel
  
• Experience working in an account management or sales support role in the furniture, interiors or design industry
• Excellent written English and communication skills
• Strong organisational skills and excellent attention to detail
• Ability to manage your own time and deliver the highest priorities when time is short
• Able to support and work with a variety of departments in a fast-paced environment
• Ability to build long lasting relationships clients and a diverse range of stake holders
• Excellent presentation skills
• Friendly, sociable open-plan office environment