Client Account Director

groupgti; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

groupgti is seeking a Client Account Director to drive the successful management and growth of a portfolio of client accounts. You will act as the senior point of contact, ensuring high client satisfaction, strong operational performance, and commercial success.

You will oversee recruitment programme delivery, manage key stakeholder relationships, and ensure contractual commitments are met while working closely with delivery teams to enhance account performance and client retention.

Responsibilities

• Oversee the delivery of recruitment programmes.
• Manage key stakeholder relationships across client accounts.
• Ensure contractual commitments are met and service quality is maintained.

Job description

The Client Account Director is responsible for the successful management and growth of a portfolio of client accounts, ensuring high levels of client satisfaction, strong operational performance, effective governance, and commercial success.

The role acts as the senior point of contact for clients, overseeing the delivery of recruitment programmes, managing key stakeholder relationships, and ensuring contractual commitments are met. Working closely with delivery teams, the Account Director is accountable for account performance, client retention, service quality, and identifying opportunities to strengthen and expand client partnerships.