Clerical Officer/Receptionist

Nhsayrshireandarran; Lochgilphead; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Scotland is hiring for an administrative role at Mid Argyll Community Hospital. The position involves providing medical records and reception support, managing referrals, and performing audio typing. Applicants should have administrative experience, good communication skills, and a basic knowledge of NHS systems. This full-time position requires excellent organizational skills and the ability to work independently and as part of a team.

Qualifications

• Previous administrative experience required.
• Knowledge of confidentiality and safe handling of information/GDPR is essential.
• Experience in a hospital environment is advantageous.

Responsibilities

• Provide reception duties for the main hospital and A&E department.
• Manage referral processes and waiting lists for clinics.
• Perform audio typing of clinical correspondence.

Skills

Keyboard skills

Organisation

Communication

Initiative

Tools

Microsoft Office

Job description

5 days ago Be among the first 25 applicants

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We are recruiting within the medical records team at Mid Argyll Community Hospital, supporting effective clinical care by providing an efficient medical records and reception service to patients, clinicians, nursing and AHP staff. This post involves reception duties for the main hospital and the A&E department, referral management, dealing with waiting lists and the appointing of clinics in line with the Patient Access Policy. You will provide audio typing of clinical correspondence to AHPs and specialist nurses and general work within the medical records department.

You should be a self motivated person with ability to prioritise workload and exercise initiative and flexibility. You should also possess excellent keyboard, organisation and communication skills as well as a good working knowledge of Microsoft Office. Knowledge and experience of a hospital environment would be advantageous, as would knowledge of NHS systems and processes, however training will be provided.

Previous administrative experience and knowledge of confidentiality and safe handling of information/GDPR is required. You should have the ability to work as a member of a team and on your own initiative, with minimal supervision.

A good telephone manner and experience with the public is essential. A high level of concentration and accuracy is required.

This is a full-time post of 37 hours per week, to be worked Monday to Friday, in accordance with service requirements.

Informal enquiries to: Kathleen Young, Administrative Services Manager, Tel: [phone]/email: [e-mail]

Recruitment team can be contacted by e-mailing [e-mail]

Please quote Jobtrain reference 218214 on all correspondence

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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